Jobs
>
London

    Head of Payments - London, United Kingdom - Cynergy Bank Limited

    Cynergy Bank Limited
    Cynergy Bank Limited London, United Kingdom

    2 weeks ago

    Default job background
    Description

    Application Deadline: Wednesday 17 May 2024

    Hybrid Working Pattern - 3 days in Office & 2 WFH

    About us

    Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

    We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

    Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

    We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

    Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme .

    For more information on Cynergy Bank visit

    Company Benefits

    • Competitive Salary and Company Bonus
    • 210 hours (30 days) holiday plus bank holidays
    • Option to purchase an additional 10 days holiday
    • Pension contribution and Life Assurance
    • Income Protection Scheme and Season Ticket Loan
    • Private Medical Insurance and Health Check (After Probation)
    • Electric Car Scheme and Money Coach (After Probation)

    The role

    Seeking a dynamic individual as The Head of Payments & FX who will define, develop and deliver our payments and FX strategy for the bank. Setting stretching financial goals to improve the commercial performance of the bank's transactional banking capability. You will be responsible for the management of the payments and FX product range over the full product lifecycle from ideation through development to live, and will represent the voice of the customer at all touchpoints in the customer journey ensuring our customers receive good outcomes.

    The role is key to create innovative, customer focussed products and services that support Cynergy Bank ambitions to provide best in class services to its customers.

    This role will collaborate closely with our Operational Service, Treasury, Finance and IT teams.

    Responsibilities:

    • Oversee all payment products, domestic and international as well as the Bank's FX services.
    • Product P&L responsibility for payments and FX, including accurate forecasting and delivery of all financial metrics.
    • Develop and execute strategies to optimise payment processing and FX services, improve customer satisfaction and maintain compliance with Regulatory requirements.
    • Define KPIs, analyse the impact of service features and provide insightful recommendations for continuous improvement.
    • Ability to use insight to create innovative product and proposition solutions that meet the needs of our target customers.
    • Manage relationships with external partners including banks, payment processors and any future 3rd party providers.
    • Strategic business planning.
    • Stakeholder collaboration.
    • Customer satisfaction.
    • Reduction of complaints and effective management of these.
    • Regulatory compliance.
    • Develop a highly collaborative team with good succession planning and high employee engagement

    Essential Knowledge & Experience

    Technical skills

    • Strong understanding of P&L, and commercial drivers
    • Previous experience of product / proposition development
    • Understanding and application of regulatory requirements and frameworks
    • Payments experience in UK Banking/financial services
    • Strategic planning
    • Stakeholder influencing and collaboration

    Relevant and/or preferred qualifications

    • University Degree

    Soft skills

    • Customer first mindset
    • Act as a leader of change and promote agility across the business
    • Demonstrate resilience in a fast-changing environment
    • Ability to effectively coach and mentor colleagues providing future succession for the Bank
    • Motivate, inspire and create an effective team to achieve set common and individual goals
    • Demonstrate alignment and actively promote the Bank's value

    Risk and/or governance responsibilities

    • Operational planning and performance
    • Responsible for product compliance with all relevant legislation, regulation and industry best practice
    • Apply risk assessment and management principles to assess compliance and operational risks associated with the role and inherent in the business, to pre-empt any issues and minimise or remove risks

    Outline of Leadership responsibilities (if applicable)

    • Lead, coach & develop your team. Leading by example; ensuring strong team dynamics, true ownership & accountability and actively coaching individual team members on their performance and personal growth
    • Demonstrate strong market understanding and gain presence and credibility with future (and current) third party providers
    • Take accountability of individual commercial performance for payments and FX.
    #J-18808-Ljbffr
  • Cynergy Bank

    Head of Payments

    2 weeks ago

    Cynergy Bank London, United Kingdom

    **Application Deadline: Wednesday 01 May 2024**: · **Hybrid Working Pattern - 3 days in Office & 2 WFH** · **About us** · Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affl ...

  • Railsr

    Head of Payments

    3 weeks ago

    Railsr London, United Kingdom

    **About Railsr** · Railsr is the world's leading embedded finance experience platform that enables any business to prototype, build and scale financial products. Our vision is to make finance an amazing experience, everywhere in the world, with any brand. With hundreds of clients ...

  • Hamilton Court FX

    Head of Payments Operations

    1 week ago

    Hamilton Court FX London, United Kingdom

    **About us**: · Hamilton Court FX is a financial boutique founded in 2011 in London and is now positioned among the fastest-growing companies in the sector. · We provide services for companies as well as financial institutions that need to manage their FX exposure. We allow SME's ...

  • eFinancialCareers

    Head of Payment Risk

    3 weeks ago

    eFinancialCareers London, United Kingdom

    Leading Banking group · **Description** · The role holder will be an influential leader within the Bank, representing the independent Second line to the Bank's Executive. · The Bank is undergoing a major transformation programme requiring significantly increased focus from Risk o ...

  • HSBC

    Global Head of Payments

    3 days ago

    HSBC London, United Kingdom

    -Job description · If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will ...

  • SRGEurope

    Global Head of Fraud and Payments

    1 week ago

    SRGEurope London, United Kingdom

    London · **Salary**: Competitive Salary + Benefits · **Sector**: Accounting & Finance · **Type**: Permanent · **Start Date**: ASAP · **Contact**: Robert Ally · **Global Head of Fraud and Payments | iGaming | UK / remote| six figure salary| Flexible/hybrid** · *** · **Global Head ...

  • ASOS

    Head of Customer Payments Product

    3 days ago

    ASOS London, United Kingdom

    Company Description · ASOS is a destination for fashion-loving 20-somethings around the world, with a purpose to give its customers the confidence to be whoever they want to be. Through its app and mobile/desktop web experience, available in ten languages and in over 200 markets, ...

  • PPRO

    Global Head of Payment Partnerships

    5 days ago

    PPRO London, United Kingdom

    We're driven by a mission to make digital payments accessible to everyone, everywhere. With our innovative payment solutions, we empower businesses of all sizes to access new markets and connect with more customers. Our clients include some of the world's most innovative companie ...

  • Barclays

    Head of Experience Design, Barclaycard Payments

    3 weeks ago

    Barclays London, United Kingdom

    Head of Experience Design, Barclaycard Payments · London, Northampton or Sunderland · About Barclays Payments Digital, Data & Analytics · Digital, Data & Analytics are responsible for driving the digital and customer transformation and being the data hub of Barclays Payments. The ...

  • Cleo

    Head of Payments

    3 weeks ago

    Cleo London, United Kingdom

    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. · Every day, we empower people to build a life beyond their next paycheck, building ...

  • Cleo

    Head of Payments

    3 weeks ago

    Cleo London, United Kingdom

    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. · If there's anything we can do to accommodate your specific situation, please let ...

  • Cleo AI

    Head of Payments

    3 weeks ago

    Cleo AI London, United Kingdom

    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. · If there's anything we can do to accommodate your specific situation, please let u ...

  • Tyl

    Head of Merchant Operations, Take Payments

    3 days ago

    Tyl London, United Kingdom

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom ...

  • Cynergy Bank Limited

    Head of Payments

    2 weeks ago

    Cynergy Bank Limited London, United Kingdom

    Hybrid Working Pattern - 3 days in Office & 2 WFH · Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; high net worth and mass affluent individuals, in essence those market segments that still value human service en ...

  • Citi

    Cross-border Payments and Receivables Head Emea

    3 weeks ago

    Citi London, United Kingdom

    Citi's goal is to provide our clients with a superior client experience, innovative product and solution set that maximize Citi's penetration of cross-border flows - resulting in Citi continuing to lead the industry and find unique ways to solve for its varied client needs. Citi ...

  • eFinancialCareers

    Cross-border Payments and Receivables Head Emea

    1 week ago

    eFinancialCareers London, United Kingdom

    Citi's goal is to provide our clients with a superior client experience, innovative product and solution set that maximize Citi's penetration of cross-border flows - resulting in Citi continuing to lead the industry and find unique ways to solve for itsvaried client needs. Citi i ...

  • Citi

    Head of Cross-border Payments, Uk, Europe

    1 day ago

    Citi London, United Kingdom

    Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified ...

  • Lloyds Banking Group

    Head of Customer, Payments

    1 week ago

    Lloyds Banking Group London, United Kingdom Permanent

    End Date · Thursday 30 May 2024 · Salary Range · £101,932 - £119,920 · We support flexible working - click here for more information on flexible working options · Flexible Working Options · Job Share · Job Description Summary · Lloyds Banking Group is the UK s leading bank with ...

  • Fintechnews

    Head of Cross-Border Payments, UK, Europe and MEA

    3 weeks ago

    Fintechnews United Kingdom

    Head of Cross-Border Payments, UK, Europe and MEA · Description · This role will be responsible for managing, developing, and commercializing the core underlying infrastructure and capabilities of our in-country capabilities that enable their Cross-border Funds Transfer product ...

  • Fintechnews

    Head of Cross-Border Payments, UK, Europe and MEA

    2 weeks ago

    Fintechnews United Kingdom

    Core objective of this role is to develop, rollout and commercialise robust and innovative cross-border payment solutions in the UK, Europe and MEA, in line with global product projects and initiatives, to enable our clients to optimize their FX payments, and grow Citi's transact ...