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    Payment Performance Associate - United Kingdom - Capital Com Australia limited

    Capital Com Australia limited
    Capital Com Australia limited United Kingdom

    1 week ago

    Default job background
    Description

    We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

    The Payment Performance Associate will be responsible for supporting the performance of our payment service providers (PSPs) and identifying ways to improve the payment performance for the group.

    Responsibilities:
    • Report Generation – timely and accurate delivery of Daily/Weekly/Monthly payment performance reports
    • Performance Analysis – Daily analysis of our payment performance and making necessary enhancements to payment processes across multiple countries.

    This will include:

    • Improving deposit authorisation rates
    • Analysing negative reviews from our customers to payments
    • Analysing any payment complaints from our customers
    • Reducing the number of withdraws processed as refunds.
    • Work with our fraud reporting officer and identify ways to enhance ways to reduce payment fraud risk.
    • Fee Analysis – Analyse the fees being charged by our PSPs compared to the fees that are expecting to pay. Identify/Challenge any differences.
    Requirements:
    • Strong Excel knowledge essential
    • Understanding of the Fintech industry.
    Great to have:
    • Prior Experience analysing payment performance
    • Understanding of Customer Payments
    • Prior Experience working within the financial services industry.
    Personal qualities:
    • Willingness to learn
    • Analytical skills
    • Teamwork
    • Communication
    • Multitasking
    • Attention to detail.
    What you will get in return:
    • You will join the Company, that cares about work and life balance
    • Hybrid type of work (3 days/week from office)
    • Medical Insurance after the probation period
    • Modern and outstanding equipment
    • Annual bonuses
    • Employee referral program
    • Full annual performance assessment.

    Be a key player at the forefront of the digital assets movement, propelling your career to new heights

    Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

    Work alongside one of the most brilliant teams in the industry.

    #J-18808-Ljbffr
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