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    Key Account Manager, EUROPE - London, United Kingdom - Trip

    Trip
    Trip London, United Kingdom

    1 week ago

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    Description

    Full Time London Accommodation Other Job ID:4536

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    Job Description

    About Us

    We have four Customer Service Centers for Trip.comestablished in Japan, Korea, the UK, and the Philippines, providing 24/7customer service in 19 different languages.

    We have more than 30,000 employees scattered across 30countries in Asia, Europe, the Americas, and Oceania, striving to expand ourglobal markets and aiming to be the world's leading and most trusted family ofonline travel brands that aspire to deliver the perfect trip at the best pricefor every traveler.

    What You'll Do

    • Drivethe market in reaching key performance indicators (KPIs) for accountprofile by developing and sustaining strong partner relationships,providing relevant data insights and superior consulting services to keyaccount hotel partners (revenue management advice, marketing opportunitieson )
    • Ensurethat key account product (coverage, content, rates and availability)is consistently optimized and competitive on Group to maximizecustomer conversion. Secure additional inventory over high demand andcompression periods to satisfy customers' pressing needs
    • Secureseasonal deals, evergreen and dynamic promotions within the guidelines setby Management to support the brands' merchandising and marketing efforts.Help to launch promotional campaigns to enhance productivity andopportunities to manage room availability and maintain competitiveness Group
    • Theability to communicate well with partners to help grow our businessportfolio including preparation of relevant presentation materials to aidin growing our business during partner meetings
    • Understandthe market and good knowledge of the industry
    • Ideallywith strong knowledge of direct connectivity, andexperience working with chain hotel

    Who You Are

    • A minimumof 5 years of key account management, specificallywithin the chain hotel sector
    • In-depthunderstanding of the OTAs industry and European market dynamics
    • Stronganalytical capabilities & presentation skills
    • Travelwill be required for partner meetings
    • Flexibilityto fast-changing business environment, and a fast leaner
    • Demonstratesability to prioritize work and be laser-focused on achieving a variety ofKPIs (targets, goals and/or strategic objectives)
    • Hungry,ambitious, motivated, action-oriented, results-focused, and metrics-driven
    • RelationshipManagement, sincere relationship builder
    • Proficiencyin English, other languages a plus but not required
    • Ableto work independently as well as be a strong team player, always seekingto improve team and organizational performance

    Why Group

    We offer a stage to unleash your full potential and driveglobal impact. As an international team, we embrace an open and inclusiveculture that supports and respect team members in and out of the workplace.Everyone is on a trip, whether it's a career trip or a life trip. At Trip.comGroup, you can define your own trip by setting a goal and celebrate yoursuccess by recognizing the progress you have made.

    What's more?

    • Ourrapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
    • Internaltransfer is encouraged, and global job rotation program enable you topursue a global career path and make global impact
    • Weprovide learning opportunities to further your career in areas ofleadership capability, soft skill and professional expertise.
    • Weencourage flexible work arrangement
    • Havefun with company-sponsored greetings and activities at holidays,birthdays, and colorful team events.

    Click the link tolearn more about What makes Group a leading global travel serviceprovider?

    Click the link to learn more about This is a TripWhere Both Your Career and Life Can Flourish

    Find out more job opportunities at

    #J-18808-Ljbffr
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