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New Addington

    legal support administrator - New Addington, United Kingdom - Taylor Rose MW

    Taylor Rose MW
    Taylor Rose MW New Addington, United Kingdom

    2 days ago

    Taylor Rose MW background
    Description

    Role Responsibilities:

    • Utilizing LSO helpdesk ticket system for task allocation and prioritization
    • Reporting to and communicating with LSO Secretarial & Admin Team Leader
    • Printing various documents for filing or postage
    • Performing Anti-Money Laundering checks
    • Handling change of fee earners and mass reallocations
    • Preparing LPAs for signature
    • Engrossing Wills
    • Booking couriers
    • Making daily telephone calls to external parties
    • Creating bills/invoices
    • Opening and closing files
    • Writing off WIP
    • Receiving and processing courier deliveries
    • Dealing with incoming office mail
    • Managing outgoing post
    • Performing general administrative duties
    • Monitoring emails
    • Training new staff when necessary
    • Greeting clients and visitors
    • Verifying IDs
    • Notifying fee earners of client arrivals
    • Preparing refreshments for meetings

    Requirements:

    • Acute attention to detail
    • Ability to multitask
    • Displaying a professional, honest, flexible, and reliable attitude
    • Thriving in a fast-paced, high-pressure environment
    • Customer-focused with a proactive mindset
    • Excellent communication skills at all levels and across departments
    • Capable of working both collaboratively and independently
    • Demonstrating initiative, strong work ethic, and problem-solving skills
    • Effective workload prioritization
    • Willingness to learn new skills and embrace change
    • Proficiency in Microsoft Office and case management systems
    • Ability to travel to provide support at other locations

    Company Core Values:

    • Aspire: To challenge norms, embrace entrepreneurship, and strive for excellence
    • Innovate: Evolving work practices creatively, using resources effectively for growth
    • Integrate: Unifying people and systems for collective strength
    • Commit: Working with integrity, fostering long-term relationships, and achieving competitive advantage


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