Jobs
>
London

    Clinical Governance and Quality Improvement Manager - London, United Kingdom - Kings College London

    Kings College London
    Kings College London London, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We are seeking a highlyorganised and experienced individual to support the clinical governance andquality improvement agenda for the clinical imaging services delivered by the School at GSTT. This post requires an individual with previousexperience of working in an imaging delivery ( radiography) and/orclinical governance role in a busy acute hospital, with a proven track recordof successfully implementing change.

    Main duties of the job

    The post holder will work closely with a wide range of stakeholders, including the School Director of Clinical & Research Imaging Operations, Clinical Leads, Service Managers, Superintendent Radiographers and Medical Physics Leads to provide support to implement comprehensively the principles and practice of clinical governance. This covers the systems and processes for monitoring and improving services, through to the outcomes of complaints, incidents and patient experience including user and public involvement. The post holder will support risk and incident management, patient complaints and feedback, audit, and clinical effectiveness programmes, and will be responsible for reviewing and monitoring staff education and training, and compliance with document quality and control processes and use of information. They will have a key role in monitoring and implementing the quality management systems used by the Schools imaging services to support their QSI accreditation and compliance with GSTT and School standards.

    The post holder will liaise closely with the CLIMP Clinical Governance Manager and will be expected to work effectively with other GSTT Directorates and Governance teams, risk management, complaints and litigation, patient advice and liaison service (PALS) and quality assurance colleagues, and external agencies, as required. They will also engage with the Schools wider research governance and patient and public involvement, engagement and participation teams.

    About us

    TheSchool of Biomedical Engineering & Imaging Sciences is part of KingsCollege Londons Faculty of Life Sciences and Medicine. It operates a portfolioof specialist clinical imaging services (cardiac and perinatal MRI andPET scanning) to approximately 15,000 patients a year at Guys and St ThomasNHS Foundation Trust (GSTT).In partnership with GSTTs Clinical Imaging& Medical Physics (CLIMP) Directorate, these Kings College London servicesare accredited in accordance with the Quality Standard for Imaging (QSI) 2021,and share the same exemplary clinical governance standards.

    The role is based in School space at St Thomas Hospital. On-site attendance will be required, with limited scope for home working.

    Job description

    Job responsibilities

  • Leadand act as a subject expert for clinical governance and quality improvement,representing this area of expertise at university and external meetings
  • Supportthe Schools services compliance with QSI, School/Kings and NHS Trustrequirements, ensuring service leads and clinical staff maintain records inline with the Schools document control policy.
  • Workclosely with service leads and clinical staff to implement the clinicalgovernance and quality improvement programme across the School to optimise theclinical care and patient experience, responding to a changing context andaligning objectives with QSI, School and NHS Trust decisions.
  • Provideadvanced expertise and management of diverse teams and resources, supportingservice areas to set the School standards and put in place procedures that meetthe QSI standards, based on a thorough understanding of the principles anddevelopments in the field.
  • Engagein continuing professional development and training initiatives to maintain anddevelop skills and knowledge.
  • Workindependently based on an agreed work plan, setting own priorities andstandards and those of the service teams, working cooperatively to achieve theservice objectives linked to clinical governance and quality improvement.
  • Takedecisions both independently and collaboratively that last for over a year withpotentially long-lasting implications.
  • Researchand analyse quantitative and qualitative information from multiple sources todirect service improvement and inform procedures and interventions, conveyingthe detail and rationale in a clear way.
  • Representthe Schools imaging services at localand national forums, including with the NHS, community and other partners,promoting achievements in care and regularly deputise for linemanager(s), working with colleagues and networking within and beyond Kings.
  • Forgerelationships with colleagues within Kings, GSTT and externally, todisseminate and get information, coordinate and deliver the required service,involving the pubic and users to assess service quality and improvements.
  • Liaisewith multi-disciplinary services teams and patient groups to support them inthe refinement of the service.
  • Providehighly specialist advice and training on clinical governance and qualityimprovement.
  • Communicateclearly and effectively, orally and in writing, and use well-developedlistening and influencing skills to work effectively across teams.
  • Assistthe Schools service leads to compile and present regular reports at School andCLIMP meetings.
  • Contributeto the development of the strategic and operational objectives of the Schooland its services, supporting clinical and service leads in implementingimprovements and delivering targets
  • Collaboratewith the Schools service leads to develop, maintain, revise and enact theincident response plan, risk registers and business continuity plans for theirservices, advising on clinical audits and service evaluations recording serviceimprovements on the Clinical Audit Database, and putting in place a resilientand effective complaints procedure and database.
  • Usecritical evaluation and problem-solving skills to respond to changingpriorities to make improvements to services and protocols.
  • Leadand encourage innovation in the quality improvement and clinical governance andtheir use in the Schools services.
  • Identify,plan and support changes in clinical practice resulting from local andcross-Directorate clinical governance work plans in collaboration with theclinical multidisciplinary teams.
  • Providehighly specialist advice and training on clinical governance and qualityimprovement, supporting service leads to monitor staff training and developmentneeds to ensure full compliance with GSTT and Kings training requirements.
  • Facilitatean inclusive culture and ethos when working with patients, relatives/carers andvisitors along with colleagues in and external to Kings.

    • The above list ofresponsibilities may not be exhaustive, and the post holder will be required toundertake such tasks and responsibilities as may reasonably be expected withinthe scope and grading of the post.

    Person Specification

    Qualifications

    Essential

  • Minimum level 6 qualification in a relevant subject ( Bachelors Degree)

    • Desirable

  • Level 7 qualification in a relevant subject ( Masters Degree)

    • Experience

    Essential

  • Substantial work experience in a relevant imaging delivery ( radiography) and/or clinical governance post, including managerial experience or qualification
  • Authoritative knowledge and practical experience of deploying the principles and practice of clinical governance and relevant systems to improve clinical practice.
  • Good understanding, based on direct work experience, of the NHS and how it is changing, including the Patient Safety Incident Response Framework

    • Desirable

  • Experience of managing conflict and difficult situations and knowledge of a wide range of problem-solving techniques
  • Experience of managing document control and data analysis platforms ( Sharepoint sites, Power BI)

    • Knowledge and skills

    Essential

  • Excellent spoken and written communication and IT skills that show attention to detail and high standards of accuracy, and strong interpersonal and influencing/behavioural skills to build a strong network to support the delivery of services.
  • Ability to be flexible and to look beyond existing structures and ways of working to produce more effective and innovative service delivery and partnerships.
  • Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
  • London and Quadrant Housing Trust

    Continuous Improvement Manager

    10 hours ago

    London and Quadrant Housing Trust London, United Kingdom Full time

    As part of our Business Improvement & Change Team within L&Q's Strategy, Planning and Change Directorate, the successful candidate will be responsible for driving operational excellence delivered through a variety of service and business improvement projects. This will include su ...

  • Akton Recruitment Ltd

    Continuous Improvement Manager

    6 days ago

    Akton Recruitment Ltd London, United Kingdom

    Continuous Improvement Manager · 3-month contract · Haringey · £220 a day · Key Responsibilities of a Continuous Improvement Manager: · - The postholder will manage the Team Leaders in Voids and plan a customer focused repairs service. · - To manage all aspects of empty propertie ...

  • NextPharma Technologies Holding Ltd

    Continuous Improvement Manager in der Produktion

    1 week ago

    NextPharma Technologies Holding Ltd United Kingdom

    Tab drücken, um zum Link "Weiter zu Inhalt" zu gelangen · Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten: · Continuous Improvement Manager in der Produktion (m/w/d) · Bielefeld, NW, DE, 33605 NW, DE · Berufsfunktion: Operatives Geschäft · Start ...

  • Department for Transport

    Portfolio Management Improvement Officer

    6 days ago

    Department for Transport London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £39,428- National Minimum £39,428 London Minimum - £43,316**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - DFT - Corporate Delivery Group (CDG)**Type of role**: · - Governance ...

  • 4Recruitment Services

    Continuous Improvement Manager

    6 days ago

    4Recruitment Services Haringey, United Kingdom

    Our local authority client based in North London are urgently seeking an experienced Continuous Improvement Manager - Responsive Repairs. · **£240 a day (Umbrella)** · **Job Role** · To manage the Team Leaders and direct and plan a customer focused repair service to be carried ou ...

  • Maintech Recruitment LTD

    Continuous Improvement Manager

    1 day ago

    Maintech Recruitment LTD Luton, United Kingdom Full time

    We are currently working on behalf of a true market leader within the manufacturing space with high ambitions to take their business forward in regards to efficiency / quality and customer service. There facility in Luton, Bedfordshire is looking to begin their long term vision t ...

  • Sopra Steria

    Continuous Improvement Manager

    2 days ago

    Sopra Steria Hemel Hempstead, United Kingdom

    We are SSCL, the largest provider of business-critical support services to our Government, Police and Defence customers. Delivering digital solutions and developing innovations that make things easier for our customers. We are recruiting for a ContinuousImprovement Manager to joi ...

  • Asahi UK Ltd

    Continuous Improvement Manager

    2 days ago

    Asahi UK Ltd Woking, United Kingdom

    Company description: · Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Mean ...

  • DVF Recruitment

    Process Improvement Manager

    2 weeks ago

    DVF Recruitment London, United Kingdom

    ***We are partnering exclusively with a leading city law firm to help build their newly formed Innovation Function*** · My client are delighted to now be forming their new Advanced Client Solutions (ACS) team. The team will be working with lawyers and business services in all are ...

  • Department for Business and Trade

    IT Service Improvement Manager

    1 week ago

    Department for Business and Trade London, United Kingdom

    Job Description · Join a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Impro ...

  • WINSEARCH UK

    Continuous Improvement Manager

    3 days ago

    WINSEARCH UK London, United Kingdom

    Continuous Improvement Engineer/Coach · £65,000 + Bonus · Monday-Friday · Remote with International Travel · Benefits · Private Healthcare · Company Laptop, Credit card and phone · Extensive training and development opportunities · Per diem for travel expenses · Opportunity to wo ...

  • DVF Recruitment

    Process Improvement Manager

    1 week ago

    DVF Recruitment London, United Kingdom

    Job Description · ***We are partnering exclusively with a leading city law firm to help build their newly formed Innovation Function*** · My client are delighted to now be forming their new Advanced Client Solutions (ACS) team. The team will be working with lawyers and business s ...

  • Insight Global

    Operations and Improvements Manager

    2 days ago

    Insight Global United Kingdom

    Insight Global is assisting our client, global leaders in semiconductor manufacturing, hire for a full-time Process and Systems Manager. (This role includes 30% Travel per annum) · This role takes charge of the management and day-to-day functions of Field Services. The nature of ...

  • HSBC Innovation Bank

    Process Improvement Manager

    1 week ago

    HSBC Innovation Bank London, United Kingdom Full time

    Who is HSBC Innovation Banking? · HSBC Innovation Banking is the power behind the UK's forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, in ...

  • Brite Recruitment

    Customer Improvement Manager

    1 week ago

    Brite Recruitment United Kingdom Contract, Full time

    CUSTOMER IMPROVEMENT MANAGER (PROPERTY) · WEST MIDLANDS · £(phone number removed) PRO RATA · 6-9 MONTH FTC · OVERVIEW · Our client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Customer Improvement Manager. You will lead the strateg ...

  • Department for Business and Trade

    Lead Improvement Manager

    2 hours ago

    Department for Business and Trade London, United Kingdom

    Join a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Improvement Plan which ...

  • WINSEARCH UK

    Continuous Improvement Manager

    1 week ago

    WINSEARCH UK England, United Kingdom

    Continuous Improvement Engineer/Coach · £65,000 + Bonus · Monday-Friday · Remote with International Travel · Benefits · Private Healthcare · Company Laptop, Credit card and phone · Extensive training and development opportunities · Per diem for travel expenses · Opportun ...

  • Pod Talent

    Logistics Improvement Manager

    5 days ago

    Pod Talent United Kingdom

    Role: Global Logistics Improvement Manager · Location: Remote (travel to Deeside twice per month) · Salary: Up to £55,000 + bonus · Embark on an exciting journey with a leading global medical products and technologies company dedicated to enhancing lives through innovative sol ...

  • University of East London

    Process Improvement Manager

    1 week ago

    University of East London London, United Kingdom

    Process Improvement Manager · Location: Docklands Campus · Salary: £51,030 to £58,451per annum inclusive of London Weighting · PostType: Full Time · PostType: Permanent · Closing Date: Sunday 12 May 2024 · Interview Date: Thursday 30 May 2024 · Reference: PS-R · Do yo ...

  • Aon Hewitt

    Operations Improvements Manager

    6 days ago

    Aon Hewitt United Kingdom

    Operations Improvements Manager – Global Broking Centre · Would you like to join a market leading team? Do you have a passion for Operations Improvements & Digital Transformation · Join this market leading team, supporting the global, wholesale & specialist Insurance centre of ...