- Legal Project Management
- Process Improvement
- Alternative Delivery
- Legal Technology
- Solution Development
- Identify and prioritise processes across each Division for improvement exercises, based on key metrics such as low margin, high write-offs, and claims, to enhance operational efficiency and reduce costs;
- Collaborate closely with Legal Project Managers (LPMs) to facilitate and support the execution of process improvement exercises, ensuring comprehensive analysis and optimisation of current practices;
- Collaborate closely with Legal Technology and Product Development to scope technical solutions which support process improvement as required;
- Document 'as-is' and 'to-be' process details, clearly outlining current procedures, identified inefficiencies, and proposed improvements to establish a clear roadmap for change;
- Regularly track and report on the implementation of 'to-be' processes, assessing progress against planned objectives and timelines to ensure successful adoption and optimisation;
- Facilitate communication between all stakeholders involved in process improvement, including LPMs, division heads, and team members, to ensure alignment and buy-in for proposed changes;
- Analyse the impact of implemented process improvements, using metrics and feedback to measure success and identify areas for further enhancement or adjustment;
- Develop and maintain a repository of process improvement case studies and best practices, enabling easy access to valuable insights and learnings that can be leveraged across the firm for continuous operational enhancement;
- Provide training and support to LPMs and other staff on process improvement methodologies and tools, ensuring the firm's capabilities in identifying and implementing efficiency gains are consistently developed and strengthened;
- Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
- Proven experience of continuous performance improvement methodologies within a law firm setting;
- A Six Sigma qualification is essential
- Strong communication and influencing skills and experience of working with senior stakeholders across an international business;
- Ability to collaborate effectively, professionally, and diplomatically across departments.
- Credible, articulate and comfortable with systems, data and analysis;
- Excellent attention to detail and organisational skills.
- Working together
- Integrity and respect
- Inclusive
- Personal impact and growth
- Driving high standards
- Commercial mindset
- Client - centric
- Responsible Business
-
Business Improvement Manager
7 hours ago
Page Group London, United KingdomMy client is looking for a Business Improvement Manager to support in identifying and implementing strategic process improvement programs across the business and associated partner companies. · **Client Details** · My client is a Building and Construction property management comp ...
-
Continuous Improvement Manager
19 hours ago
London and Quadrant Housing Trust London, United Kingdom Full timeAs part of our Business Improvement & Change Team within L&Q's Strategy, Planning and Change Directorate, the successful candidate will be responsible for driving operational excellence delivered through a variety of service and business improvement projects. This will include su ...
-
Continuous Improvement Manager
6 days ago
Akton Recruitment Ltd London, United KingdomContinuous Improvement Manager · 3-month contract · Haringey · £220 a day · Key Responsibilities of a Continuous Improvement Manager: · - The postholder will manage the Team Leaders in Voids and plan a customer focused repairs service. · - To manage all aspects of empty propertie ...
-
NextPharma Technologies Holding Ltd United KingdomTab drücken, um zum Link "Weiter zu Inhalt" zu gelangen · Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten: · Continuous Improvement Manager in der Produktion (m/w/d) · Bielefeld, NW, DE, 33605 NW, DE · Berufsfunktion: Operatives Geschäft · Start ...
-
Portfolio Management Improvement Officer
1 week ago
Department for Transport London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £39,428- National Minimum £39,428 London Minimum - £43,316**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - DFT - Corporate Delivery Group (CDG)**Type of role**: · - Governance ...
-
Continuous Improvement Manager
6 days ago
4Recruitment Services Haringey, United KingdomOur local authority client based in North London are urgently seeking an experienced Continuous Improvement Manager - Responsive Repairs. · **£240 a day (Umbrella)** · **Job Role** · To manage the Team Leaders and direct and plan a customer focused repair service to be carried ou ...
-
Continuous Improvement Manager
2 days ago
Maintech Recruitment LTD Luton, United Kingdom Full timeWe are currently working on behalf of a true market leader within the manufacturing space with high ambitions to take their business forward in regards to efficiency / quality and customer service. There facility in Luton, Bedfordshire is looking to begin their long term vision t ...
-
Continuous Improvement Manager
3 days ago
Asahi UK Ltd Woking, United KingdomCompany description: · Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Mean ...
-
Business Improvement Manager
7 hours ago
IT Talent Solutions Ltd High Wycombe, United Kingdom**Job description** Business Improvement Manager required for my client in High Wycombe you are required in the office 2 days per week. · What you'll be doing: · - Taking ownership, being accountable, supporting your colleagues and demonstrating behaviours that engender trust and ...
-
Continuous Improvement Manager
3 days ago
Sopra Steria Hemel Hempstead, United KingdomWe are SSCL, the largest provider of business-critical support services to our Government, Police and Defence customers. Delivering digital solutions and developing innovations that make things easier for our customers. We are recruiting for a ContinuousImprovement Manager to joi ...
-
Lead Improvement Manager
10 hours ago
Department for Business and Trade London, United KingdomJoin a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Improvement Plan which ...
-
Process Improvement Manager
2 weeks ago
DVF Recruitment London, United Kingdom***We are partnering exclusively with a leading city law firm to help build their newly formed Innovation Function*** · My client are delighted to now be forming their new Advanced Client Solutions (ACS) team. The team will be working with lawyers and business services in all are ...
-
IT Service Improvement Manager
1 week ago
Department for Business and Trade London, United KingdomJob Description · Join a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Impro ...
-
Operations and Improvements Manager
3 days ago
Insight Global United KingdomInsight Global is assisting our client, global leaders in semiconductor manufacturing, hire for a full-time Process and Systems Manager. (This role includes 30% Travel per annum) · This role takes charge of the management and day-to-day functions of Field Services. The nature of ...
-
Continuous Improvement Manager
4 days ago
WINSEARCH UK London, United KingdomContinuous Improvement Engineer/Coach · £65,000 + Bonus · Monday-Friday · Remote with International Travel · Benefits · Private Healthcare · Company Laptop, Credit card and phone · Extensive training and development opportunities · Per diem for travel expenses · Opportunity to wo ...
-
Process Improvement Manager
1 week ago
HSBC Innovation Bank London, United Kingdom Full timeWho is HSBC Innovation Banking? · HSBC Innovation Banking is the power behind the UK's forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, in ...
-
Customer Improvement Manager
1 week ago
Brite Recruitment United Kingdom Contract, Full timeCUSTOMER IMPROVEMENT MANAGER (PROPERTY) · WEST MIDLANDS · £(phone number removed) PRO RATA · 6-9 MONTH FTC · OVERVIEW · Our client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Customer Improvement Manager. You will lead the strateg ...
-
Logistics Improvement Manager
5 days ago
Pod Talent United KingdomRole: Global Logistics Improvement Manager · Location: Remote (travel to Deeside twice per month) · Salary: Up to £55,000 + bonus · Embark on an exciting journey with a leading global medical products and technologies company dedicated to enhancing lives through innovative sol ...
-
Continuous Improvement Manager
1 week ago
WINSEARCH UK England, United KingdomContinuous Improvement Engineer/Coach · £65,000 + Bonus · Monday-Friday · Remote with International Travel · Benefits · Private Healthcare · Company Laptop, Credit card and phone · Extensive training and development opportunities · Per diem for travel expenses · Opportun ...
-
Process Improvement Manager
1 week ago
University of East London London, United KingdomProcess Improvement Manager · Location: Docklands Campus · Salary: £51,030 to £58,451per annum inclusive of London Weighting · PostType: Full Time · PostType: Permanent · Closing Date: Sunday 12 May 2024 · Interview Date: Thursday 30 May 2024 · Reference: PS-R · Do yo ...
Process Improvement Manager - London, United Kingdom - DVF Recruitment
Description
Job Description
***We are partnering exclusively with a leading city law firm to help build their newly formed Innovation Function***
My client are delighted to now be forming their new Advanced Client Solutions (ACS) team. The team will be working with lawyers and business services in all areas to turn the firm into one of the most demonstrably forward-thinking law firms in the city by the end of 2025. Once at capacity, the function will be 18 people and will be made up of the following teams.
The Process Improvement Manager will report into the Head of LPM.
Roles and Responsibilities
Person Specification
Competencies