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    Commercial Service Advisor - London, United Kingdom - Carbon 60

    Carbon 60
    Carbon 60 London, United Kingdom

    4 weeks ago

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    Description

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist (Product Line Parts) within the Product Line Pats department.

    Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry.

    This Customer Service Specialist (Product Line Parts) position is on a permanent basis and has become available due to continued growth and expansion.

    making sure they are supported and up to date with their purchased landing gear process.

    Own and manage Customer Service & Component Sale email inboxes for Product Line Parts.
    Be primary point of contact between internal and external customers for Business Projects.
    Check customer orders for compliance with customer contracts and Business Project expectations and
    Perform daily routine customer follow up regarding their existing Business Projects.
    Update and maintain database systems and quote logs.
    Analyse customer complaints and provide appropriate actions.
    Develop and maintain external customer relationship, organise customer meetings and customer visits.
    for contract adherence.
    Good IT skills with the use of standard Microsoft packages. Data systems (such as SAP / AMOS etc.).
    Experience of multi-tasking and relationship building skills.
    Representational abilities in terms of corporate/commercial awareness - face to face contact.
    Analytical and flexible approach to work.
    Basic understanding of different culturesWhy Lufthansa Technik Landing Gear Services? Competitive Salary Package
    Discretionary Bonus Scheme
    Discounted Flight Benefits
    Reduced Gym memberships Retail and Hotel Discounts
    Seasonal Company EventsDay shift with some overtime starting earlier or finishing later to adhere to customer business working hours.

    If you are interested in the role and want some more information, please contact Becky on (phone number removed) or email
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