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    Digital Assets Apprentice - London, United Kingdom - South London & Maudsley NHS Foundation Trust

    South London & Maudsley NHS Foundation Trust
    South London & Maudsley NHS Foundation Trust London, United Kingdom

    2 weeks ago

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    Description

    The Head of Internal Digital Learning has a key strategic role in the delivery of learning and development across the Trust, with particular emphasis on the areas of learning platforms and learning systems, digital learning production, library services and mandatory training.

    At its heart, this role exists to deliver systems and processes that improve the quality of learning and development across the Trust to ensure staff are equipped with the right skills to deliver safe patient care.

    As a senior member of the Trust's education team, this role provides an exciting opportunity for an experienced digital learning manager to play a key role in designing and overseeing provision of e-learning training programmes across the organisation.


    The postholder will work closely with a wide range of stakeholders to ensure Trust staff receive the high-quality training they require to complete their jobs they will manage the provision of mandatory training online and production workflows and oversee learning platforms and the provision of digital learning, library and knowledge services.


    Working with other members of the team, they will help to deliver a vision for improving people's lives through mental health education.

    We are an innovative workforce development team within the Trust, part of one of the world's most renowned mental healthcare organisations.

    Our mission is to improve people's lives through the highest quality mental health and wellbeing education.


    We design and deliver training programmes and education services to meet the continuing professional development needs of individuals in the healthcare workforce, and to colleagues in social services, policing, schools and the private sector.

    Building positive relationships with other organisations is supremely important to us, as we aim to spread good practice around supporting mental health and wellbeing.

    We deliver high quality learning experiences in both traditional and innovative educational modalities thanks to our expertise and agility.

    Our access to a range of subject matter expertise is second to none via the global centres of excellence in the Trust and our university partners, the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London.


    Now sitting within the Maudsley Learning team, the Education and Development department delivers training within the Trust, focusing not only on mandatory and statutory training requirements, but also on CPD and Apprenticeship provision.

    Support the procurement, implementation, development, administration, and maintenance of effective systems for the delivery and management of digital learning and knowledge within the Trust and for eligible external users, including:

    o Support systems including the LEAP Helpdesk

    o Hardware and software for creating and delivering high quality digital learning resources

    Lead a strategic approach to digital learning including how the Trust interprets developments from NHS England and other key stakeholders


    Provide strategic leadership in supporting the Training Business Manager to provide first level helpdesk support (Zen Desk) to staff from around the Trust, ensuring queries are answered promptly and accurately.

    Be a source of advice and expertise in the identification of training needs and the design, commissioning, delivery and evaluation of digital courses, interventions, and programmes


    Support strategic leadership to the scoping, implementation, maintenance, and management of mandatory and statutory training requirements in the Trust, identifying new and modified requirements and ensuring they are correctly assigned to the relevant staff, with learning outcomes appropriately met.

    Monitor and evaluate provision, providing quality reports in accordance with the relevant Quality Improvement frameworks.


    Provide advice/expertise in education and development by interpreting new practice/policy requirements and lead on the development of learning pathways to support NICE guidance and emerging new evidence.


    Provide strategic leadership to the library, ensuring service delivery meets HEE requirements, and effectively supports Trust staff and stakeholders with their research and knowledge needs.

    Provide expert support and guidance to the library, ensuring it is promoted within the Trust and supported to grow and develop in its service provision


    Liaise closely with stakeholders of all levels across the Trust, building effective relationships that support the delivery of educational requirements.

    Work with Workforce Information to ensure the seamless transfer of user data, including training completions from other Trusts, between ESR and LEAP (and LEAP and ESR)

    Work with Trust People and OD, and Education leads to ensure that annual staff survey results are fed into and reflected in the education strategy and approach

    Contribute to the strategic Equalities agenda, ensuring all education and development activity promotes development in diversity

    Monitor and evaluate digital provision, providing quality reports in accordance with relevant quality assurance frameworks, eg Library Quality and Improvement Outcomes Framework

    Manage key budgets to ensure financial control and the delivery of value for money for the Trust.


    Effectively develop staff in the digital learning and library teams to ensure that all staff are managed and developed appropriately to deliver against key objectives.

    oRelevant Masters qualification or equivalent training and/or proven experience
    oProject management qualification or experience in project management

    oDevelopment of education, training or workforce strategies aligned to business goals
    oStrategic oversight of large education and training platforms and systems, and their integration with other complex systems
    oManagement of budgets, including their control and deployment

    oExperience managing and overseeing library or knowledge service operations

    oAbility to negotiate with and influence across a broad spectrum of people, building commitment and ownership in others
    oExcellent organisational, prioritisation, analytical and planning skills with a high attention to detail and process
    oUnderstanding of training tools, techniques, and ways in which they can be implemented to meet the needs of diverse individuals
    oUnderstanding of Copyright, Data Protection and Freedom of Information principles
    oUnderstanding of Copyright, Data Protection and Freedom of Information principles

    oKnowledge and understanding of compliance and regulatory frameworks such as NHSLA, CQC, Ofsted, etc
    oUnderstanding of the Core Skills Training Framework and how it is implemented within training delivery
    oUnderstanding of quality and service improvement in education and development

    South London and Maudsley NHS Foundation Trust
    Royal Bethlem Hospital
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