Jobs
>
London

    Property Claims Handler - London, United Kingdom - Sedgwick

    Sedgwick
    Sedgwick London, United Kingdom

    6 days ago

    Default job background
    Full time
    Description

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

    A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

    Great Place to Work
    Top 100 Most Loved Workplace
    Forbes Best-in-State Employer

    Property Claims Handler - London/Southeast
  • Are you looking for a new challenge and are passionate about delivering excellent customer service?
  • Do you have great attention to detail?
  • Would you enjoy being part of a busy, supportive team with a caring counts culture?
  • Is a flexible work/life balance important to you?
  • Would long-term career growth in an IBUK recognised '2024 Top UK Insurance Employer' spark your interest?

    • If you've answered yes, then a role as an Property Claims Handler (know as an Adjusting Executive in-house) could be the opportunity you have been waiting for

    Wherever you are in your career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:

  • Structured programmes with clear timescales & transparent career pathways
  • Fully supported professional qualifications with rewards
  • Truly flexible working
  • Competitive salary
  • Employee assistance programme for employee wellbeing
  • Life assurance
  • Group Income Protection

    • Our other benefits include:

  • Private healthcare plan (including pre-existing conditions)
  • A Self Invested Personal Pension Scheme
  • Annual leave allowance of 25 days + public holidays
  • Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

    • The Role:

    We now have an opportunity for a talented Adjusting Executive to join our highly successful Home Claims team. At Sedgwick we are committed to a flexible first policy allowing you to enjoy a mix of working from our office and from home, with the agreement of your line manager on your individual pattern of work.

    Our loss adjusters utilise their renowned expertise on domestic claims, ranging in value up to £100k, and including claims of significant value and complexity. As the adjusting executive, you will work alongside your designated adjuster to achieve successful conclusion of allocated claims. This means claims settled promptly, with fair and accurate settlements, and ultimately highly satisfied customers.

    Throughout all dealings with the customer and / or their representatives, you will maintain a positive relationship to ensure that the reputations of both Sedgwick and our Insurer client are protected.

    The Adjusting Executive role is a technical assistant role, designed to support the adjuster's work throughout the handling of these claims. As an Adjusting Executive you'd work on a one-to-one basis with one of our adjusters, to ensure we can deliver customer service and technical claims handling at the very highest level.

    You will have the following skills:

  • The confidence and ability to deliver excellent customer service throughout the lifecycle of the claim and to meet our goal of making claims easy for everyone
  • Cert CILA/Cert CII or the desire and agreement to attain this during the first year
  • First class communication skills, both written and verbal, with a willingness to pick up the phone to speak to your customers in accordance with their needs and requirements
  • The ability to identify if a customer may have a vulnerability, and be able to adjust your communications and handling of the claim accordingly, to ensure they receive the same excellent outcome as all other customers
  • Competent IT skills, and the capability to maintain electronic files to a high auditable standard, including preparation of claim documentation as required, and as agreed with the adjuster(s)
  • A willingness to liaise and build effective working relationships with colleagues in our other internal product lines/departments as required.
  • The ability to manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster, but with the confidence and technical ability to work without direction where appropriate
  • Understand the importance of ensuring all stakeholders and parties are kept fully updated at all times, and have a pro-active mindset
  • Provide assistance on site on occasion, including Minute taking of meetings, preparation of the action plan, taking statements/photographs etc. as directed
  • Accurate daily time recording, delivering a high proportion of chargeable hours demonstrating technical competence

    • This is a great opportunity for those who are motivated by the desire to deliver excellent customer outcomes, and the variety of claims work as well as the opportunity to partner with our Home Claims Adjusters and contribute to the ongoing success of Sedgwick in the UK.

    Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.

    Working at Sedgwick

    Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

    We're passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home for part of the week, splitting your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.

    #LI-HYBRID

    Sedgwick is an Equal Opportunity Employer.

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

  • MBA Group

    Claims Handler

    1 week ago

    MBA Group London, United Kingdom

    **Short Description **Property Claims Handler · **Full Job Description **MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Property Claims Handler **in Croydon. The client is an industry heavyweight with a reputation for ...

  • Davies Group

    Claims Handler

    1 week ago

    Davies Group London, United Kingdom

    Our client, a well established and reputable International Insurer/Reinsurer, are looking to recruit a Claims Handler who can commit to a 12 Month fixed term contract covering maternity leave. The role will assist in dealing with a portfolio of UK and US claims, mainly Cyber, PI, ...

  • Saga

    Claims Handler

    2 days ago

    Saga London, United Kingdom

    Job Introduction · *** At Saga we're radically flexible which means our colleagues have total autonomy over where they work - home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.** · Our Intervention claims handlers g ...

  • Lockton, Inc.

    Claims Handler

    1 week ago

    Lockton, Inc. London, United Kingdom

    **General information**: · **Reference **:002378 · **Vacancy location**: · **Location**: · United Kingdom, London, London · **Work Place**: · Hybrid · **Region**: · UK · **Vacancy details**: · **Job Profile**: · Lockton - Experienced Professional · **Title**: · Claims Handler · * ...

  • Lockton, Inc.

    Claims Handler

    1 week ago

    Lockton, Inc. London, United Kingdom

    Working at Lockton · At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and proble ...

  • marshmallow

    Claims Handler

    3 hours ago

    marshmallow London, United Kingdom

    **About Marshmallow**: · We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn't given this huge cohort of people a second's thought, and isn't set up to price them properly. · We saw an opportunity t ...

  • Harrison Holgate

    Claims Handler

    6 days ago

    Harrison Holgate London, United Kingdom

    I am currently working with a leading Lloyd's Broker for an Account Handler role to assist with the general broking administration within their P&C Team based in the City of London. · My client is looking for a proactive individual with a good team work ethic, a willingness to le ...

  • Barbuss

    Claims Handler

    2 days ago

    Barbuss London, United Kingdom

    For this position, we are looking for a graduated professional with or without experience within Insurance Companies, Loss Adjusters, Brokers, International Shipping Companies, etc. profiles with Law, Business Administration, Economy, International Trade, Insurance, or similar De ...

  • Admiral

    Claims Handler

    3 hours ago

    Admiral Cross, United Kingdom

    Do you want to work for a multi-award winning business, where we put your career and development first? _ · - If this sounds like you, we have a unique opportunity for you to join our Claims team here at Admiral_ · Ok, so that sounds great, but why Claims? If you have never worke ...

  • Claims Recruitment Services

    Motor Claims Handler

    1 week ago

    Claims Recruitment Services London, United Kingdom

    **Motor Claims Handler** · **London** · **Competitive Salary** · We are currently recruiting for a Motor Claims Handler on behalf of our client, a highly regarded claims management company. · This role incorporates flexible working. · **Key Requirements** · - Excellent organisati ...

  • Claims Recruitment Services

    Motor Claims Handler

    1 week ago

    Claims Recruitment Services London, United Kingdom

    **Motor Claims Handler (German Speaking)** · **London** · **Competitive Salary** · We are currently recruiting for a Motor Claims Handler on behalf of our client, a highly regarded claims management company. · This role incorporates flexible working. · **Key Requirements** · - Ex ...

  • MB Group

    Liability Claims Handler

    6 days ago

    MB Group London, United Kingdom

    MBA are currently talent pooling experienced **Liability Claims Handler **to join an exciting global organisation. - A hybrid position, with weekly travel into London As a leading player in the insurance industry, our client puts their people at the heart of everything they do. T ...

  • KFS Recruitment

    Marine Claims Handler

    1 week ago

    KFS Recruitment London, United Kingdom

    **Marines Claims Handler** · **London** · We are excited to be working with a key client, on their search for Marines Claims Handler to join the growing team. · **_Responsibilities:_** · - Management and adjustment of outsourced claims on TPA Accounts (Lloyd's & Company) · - Main ...

  • MBA

    Property Claims Handler

    4 days ago

    MBA London, United Kingdom

    Fantastic opportunity for a Claims Handler for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. · As a leading figure in the claim ar ...

  • Boxtree Recruitment

    Senior Claims Handler

    5 days ago

    Boxtree Recruitment London, United Kingdom

    Boxtree are currently working with a well-established insurance broker with the appointment of a Senior Claims Handler to join their technical claims team. You will be joining a driven department and will be hands on with the team, assisting with the reviewand collection of claim ...

  • MB Group

    Speciality Claims Handler

    1 week ago

    MB Group London, United Kingdom

    MBA are currently talent pooling experienced **Speciality Claims Handler **to join an exciting global organisation. - A hybrid position, with weekly travel into London As a leading player in the insurance industry, our client puts their people at the heart of everything they do. ...

  • MB Group

    Liability Claims Handler

    4 hours ago

    MB Group London, United Kingdom

    MBA are currently talent pooling experienced **Liability Claims Handler **to join an exciting global organisation. - A hybrid position, with weekly travel into London As a leading player in the insurance industry, our client puts their people at the heart of everything they do. T ...

  • Independent Appointments

    Household Claims Handler

    1 day ago

    Independent Appointments London, United Kingdom

    A Claims Handler is required to join an independent claims management/surveying organisation providing building claims solutions on a nationwide basis - you will join a busy and vibrant claims handling team where you will manage your own case load of new and existing property cla ...

  • Advancing People

    Experienced Claims Handler

    6 days ago

    Advancing People London, United Kingdom

    **Are you an experienced Claims Handler who is looking for a new opportunity?** · **We are recruiting for a large Insurance company based in Aldgate, London. This is a fantastic opportunity to work in their Legal Technical and Claims division.** · This is a full time permanent po ...

  • Adjusting Appointments Limited

    Claims Handler Subsidence

    2 days ago

    Adjusting Appointments Limited London, United Kingdom

    A renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler in South London to join their specialist Subsidence Team where you will proactively manage and be responsible for your own caseload of subsidence claims. Continuoustraining and developme ...