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    User Researcher Designer - London, United Kingdom - Belmontlavan

    Belmontlavan
    Belmontlavan London, United Kingdom

    3 weeks ago

    Default job background
    Description

    Working in our marketing team, you'll be responsible for improving the user experience across our digital platforms, starting with the website.

    The UX Designer is a new role for so you'll have plenty of opportunity to shape both the role itself and UX.

    Key Responsibilities

    You'll be responsible for identifying and designing improvements to the user experience, working with colleagues to implement recommended changes.

    Review and improve the usability, accessibility and aesthetics of clients websites and digital platforms globally, in line with our brand strategy and vision
    Collaborate with colleagues across the company to identify and prioritise UX projects that will have the greatest positive impact on our audiences, providing advice and expertise on a range of initiatives
    Manage UX projects from research through to the approval of wireframes and prototypes - presenting concepts to internal and external stakeholders, incorporating feedback and advocating for the user throughout
    Support and contribute to the review and redesign of our key user journeys to ensure maximum engagement, particularly for organizations disclosing
    Run workshops for internal stakeholders to define objectives and priorities and facilitate idea generation

    Develop a digital design system for application across our digital channels, ensuring a consistent, high-quality and cohesive user experience that meets brand objectives.

    Work closely with colleagues to implement changes
    Work with the wider Marketing team and technology colleagues to shape and conduct user research, drawing clear, actionable insight from findings
    Be our point person for adhoc UX design decisions through continuous improvement exercises
    Requirements
    Required skills and experience
    Solid experience of designing UX solutions that drive tangible impact on organisational objectives and support brand strategy
    An ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes
    A keen eye for user-centric design, coupled with knowledge of UX for accessibility and inclusion
    Excellent interpersonal skills and the ability to influence stakeholders at all levels to bring about change
    The ability to define UX research objectives and deliver on the results
    Experience working with complex organisations - either in-house or agency-side - managing multiple audiences, objectives and priorities
    Experience of working within a global organization that communicates in multiple languages
    A demonstrable track-record of staying ahead of UX trends
    Experience working directly with developers to optimise CMS website set-up

    Desired Skills And Experience
    Experience conducting UX testing and research using a range of tools and methodologies
    Experience of UX design for B2B audiences
    Experience or running effective Conversion Rate Optimisation programmes
    Benefits
    Private Healthcare Plan
    Pension Plans
    Life Assurance
    Training & Development
    Employee Assistance Programme - Counseling
    Seniority level
    ~ Seniority level Associate

    Employment type
    ~ Employment type Full-time

    Job function
    Job function Information Technology
    Industries Non-profit Organizations and Primary and Secondary Education
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