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    Area Service Manager - London, United Kingdom - OKB KONE plc

    OKB KONE plc
    OKB KONE plc London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    KONE is a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

    In being a great place to work, we are proud to offer a range of experiences and development opportunities that will help you to achieve your career and personal goals and, with the support of our wellbeing programmes, enable you to live a healthy and balanced life.

    We are currently looking for an Area Service Manager (lifts and escalators) support our North London Region. This particular vacancy will be supporting some of our high end clients in London including contracts with some of London's most prestigious buildings- communication skills and professionalism will be key for this role. Area Service manager position is an exciting opportunity for anyone in or outside of the Lifts industry - this Individual will need to have excellent communication skills, management experience and will be managing our commercial clients with a high level of professionalism and dedication.

    Key Responsibilities as an Area Service Manager:

  • Ensuring customer satisfaction through quality of service and precise communication
  • Accountable for equipment safety and performance
  • Accountable for resolving customer service quality complaints
  • Accountable for solving and closing the open callouts and reacting in case of stopped equipment and/or safety issues
  • Managing a reduction of call outs in this area

    • The Ideal candidate will have:

  • Managerial experience
  • Excellent communication skills
  • Good IT skills including PowerPoint etc.
  • Excellent time management
  • Problem solving skills
  • Excellent Customer relationship management

    • What KONE can offer:

    We have a competitive salary, 25 days holiday and 8 Bank Holidays, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift industry, Bonus.

    Read more on

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