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Leatherhead

    Business Transformation Support Lead - Leatherhead, United Kingdom - Hyundai

    Hyundai
    Hyundai Leatherhead, United Kingdom

    Found in: Talent UK C2 - 2 days ago

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    Description

    Responsibilities

    • Proceed, manage, keep record of Retailer Sales Agreements and Authorised Repairer Agreements
    • Compile clear, robust, easy to understand presentations across a range of topics at all levels (e.g. Retailers; HMUK; HME etc.)
    • Provide guidance to the relevant Network/Business Development Leads and Finance on the departmental financial Cost Centres; budget planning and where required external partner providers to ensure plans are met and best value is obtained, including Purchase Order creation and Workflow approvals.
    • Create and maintain a record of all agreed Retailer Representation support including reconciliation of payment and amounts due to achievement criteria.
    • Manage the required elements of a professional, robust, documented, and clear for prospect, appointment, and onboarding of new/takeover Retailer process.
    • Manage the integrity and accuracy of all relevant databases (HME and HMUK) to ensure the provision of accurate management information.
    • Complete & submit the required reporting for HMC / HME and HMUK in an accurate & timely manner.
    • Be the central point of contact and facilitator for the Business Transformation department INET (internal internet) communications and letters to Retailers.
    • Organise, arrange quarterly Franchise Board Meeting, offsite retailer meetings/visits and assist business travelling bookings for Head of Divisions and organise Business Transformation annually team meeting.

    Person Specification

    • Administrative experience within a recognised customer / retail focused environment (ideally with an automotive Retailer and/or OEM)
    • Have a strong customer ethos with the ability to build excellent relationships and handle challenging situations.
    • Have the ability to engage and communicate with a diverse range of stakeholders within automotive retailers, HMUK internal teams, Hyundai affiliates (e.g., HMC; HME) and partner providers in a variety of business settings.
    • Enjoy a dynamic work environment and embrace/influence innovative ideas and change.
    • Ability to positively represent HMUK with existing and prospective retailers, partner providers and wider audiences as required.
    • A basic understanding and appreciation of financial and commercial drivers with good analytical skills
    • Good organisational skills with an ability to prioritise and adapt, sometimes at short notice.
    • Advanced levels of understanding and use of software applications in particular PowerPoint and Excel
    • Ability to travel to locations across the UK.
    • A confident, articulate, diligent individual who can build and maintain strong relationships.
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