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    Business Transformation Analyst - London, United Kingdom - Sja's West

    Sja's West
    Sja's West London, United Kingdom

    4 days ago

    Default job background
    Full time
    Description
    An excellent opportunity to join us as Business Analyst in the Strategy and Digital Transformation team.

    The successful candidate will carry out a key role and work with the business to understand their change needs and assess the impact of those business changes on process, people and systems.

    Capture, analyse and document data and business functional requirements; Understand the business requirements to establish data workflows for new reporting dashboards.

    Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country's best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as 'everyday' health emergencies, training, supporting communities, and improving young people's lives.

    An excellent opportunity to join us as Business Analyst in the Strategy and Digital Transformation team.

    The successful candidate will carry out a key role and work with the business to understand their change needs and assess the impact of those business changes on process, people and systems.

    Capture, analyse and document data and business functional requirements; Understand the business requirements to establish data workflows for new reporting dashboards.

    We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

    The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.

    Please see the job description for more detail (this can be viewed on our website or once you click apply)
    Demonstrable experience of performing successful business analysis across multiple major IT projects
    Proven experience of delivering complex CRM solutions, preferably Dynamics 365 or Salesforce
    Gain and maintain good knowledge and clear understanding of systems currently utilised by business areas, including a clear view of the full capabilities of these systems and how they are used
    Determine key drivers and requirements of business areas as a basis for documenting the need for and impact of proposed changes
    Determine requirements from the business units about KPIs and metrics for tracking, pulling together data from various sources and SMEs
    Assist functional departments to create business change requests, business cases and option papers in support of business changes

    This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.

    As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

    St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid.

    We do this through developing and providing effective community response and outreach services (e.g.

    Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g.

    our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

    If you are a current St John Ambulance employee, please apply here: St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.

    At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups.

    We believe passionately in equality, diversity and inclusion.
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