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    Senior Manager - England, United Kingdom - Response

    Response
    Response England, United Kingdom

    2 weeks ago

    Default job background
    Description

    We are looking for a tenacious and dependable Operations Manager to join our client, a leading and trusted provider of exceptional workplace hygiene services.

    This is a new role created to join the Management Team in ensuring the operations run smoothly on a day
    -to
    -day basis and will be key in driving operational excellence and helping the business meet its ambitious growth targets.

    If you have significant experience in a fast
    -paced Operations role having overseen a field service department and enjoy working in a fast
    -paced, energetic team environment, we'd love to hear from you.

    Offering an attractive salary of £42,00
    - £48,000 dependent on experience plus benefits package including...

    • Opportunities for professional growth and development

    This is a fantastic chance to join a certified B Corp, with a positive work culture focused on employee wellbeing, and play a pivotal role in delivering exceptional service while leading the way in sustainability.


    -
    • As Operations Manager you would oversee a dedicated team of personnel engaged in daily customer interactions, both in person and remotely, with the primary objective to ensure customer satisfaction, longterm relationships, and sustainable profitability.
    Leading and empower a team of operations staff to deliver exceptional service, ensuring adherence to quality standards and daily service completion targets

    • Overseeing the successful delivery of the team's daily service and planned maintenance routines, including stock management and fleet operations
    • Managing recruitment, training, and performance appraisal processes, driving continuous improvement initiatives based on datadriven insights
    • Engaging your team in team planning and decisionmaking processes, hosting regular feedback meetings to facilitate constructive dialogue

    -
    • You will be a resultsdriven, hardworking and tenacious Ops Manager, experienced in the successful management of individuals field service teams plus a strong working knowledge of performance and operations metrics. A trusted and highly successful workplace hygiene and washroom services partner to facilities managers, property agents, building owners and cleaning companies.

    Offering an attractive salary of up to £48,000, this is a fantastic chance to develop your career and work with a certified B Corp dedicated to offering outstanding service, with a commitment to social and environmental sustainability.

    #
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