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Cheltenham

    Phlebotomist - Cheltenham, United Kingdom - Randox

    Randox
    Randox Cheltenham, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    The Role:

  • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into patient information systems (PIS).
  • Demonstrate sensitive communication to ensure client understanding and consent.
  • Maintain accurate records in PIS, uploading all relevant documentation.
  • Represent the company professionally at offsite events and appointments.
  • Engage in upselling and cross-selling at our private health clinic.
  • Proactively drive sales and exceed targets.
  • Complete company forms, specimen labelling, and laboratory test order forms accurately.
  • Demonstrate high IT literacy to manage various software systems and daily tasks efficiently.
    • The Candidate:
    Essential:
  • Phlebotomy certificate of competence/equivalent training.
  • High Level of IT literacy.
  • Flexibility with working hours, as required by the business inclusive of evenings and weekends.
  • Exemplary customer service skills and experience.
  • Ability to manage existing clientele and generate new clientele at the same time.
    • Desirable:
  • Experience in a private healthcare setting.
  • Proficient in using all Microsoft packages.
  • Confidence and experience working internal/external events.
  • Sales/retail experience.
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