- Work in diverse client teams to either lead the delivery of advice to the headquarters of our multinational clients about their risk benefits financing needs including self-insurance, global underwriting, pooling and employee benefit captive work eg
- Feasibility studies
- Implementation of global benefits financing frameworks (eg. pooling or captive solutions)
- Day to day support and annual management activities for established benefit financing clients
- Coordination of support to local client operations
- Management of providers/vendors (brokers, insurers, administrators etc).
- Special projects to serve specific client needs
- Support the Benefits Financing Solution by developing intellectual capital, solutions and research (eg Network research, consulting capabilities) and innovative client solutions collaborating with colleagues across different businesses as needed.
- Support and / or lead the development of new business opportunities, including participating in RFP responses. Take the lead, or actively support on all stages of the pursuit, from initial client conversation through to scoping tailored proposals
- As needed, oversee the coordination and project management of other complex multi-country projects such as global healthcare & wellbeing, global benefits management, global benefits benchmarking and governance.
- Ensure that wider client team is kept appraised of issues and brought into conversations as necessary.
- Develop and manage relationships with key buyers at client headquarters.
- Work with global Client Relationship Directors (CRDs)/key local CRDs and local teams to protect and grow client revenue.
- Keep abreast of changes in legislation, market practice or otherwise, identification of issues and proactively supporting clients in addressing these.
- Support the use of WTW technology to help clients to maximize the value from the information collected.
- Deal with client delivery issues that arise and escalate as appropriate.
- Ensure that wider client team is kept appraised of issues and brought into conversations as necessary.
- Deep experience working with clients on global benefits matters, in particular, multinational pooling, global underwriting and captives, including selling and delivering projects focused on benefit financing.
- Understands the nuances of working across borders, with different cultures and with multinational organizations.
- Experience of supporting / and or leading development of new business opportunities, including participating in RFP responses.
- Self-motivation and the ability to work effectively in teams, including remotely with clients and colleagues in other countries.
- The ability to lead the delivery of complex client projects.
- An ability to engage in a consulting relationship with clients at the headquarters and local country level.
- An ability to build a network with client contacts and WTW colleagues around the world and work effectively with that network.
- A positive and friendly approach to work and ability to work collaboratively.
- Excellent interpersonal and communication skills.
- Strong project management and organisational skills
- An aptitude for managing multiple stakeholder groups.
- Strong desire to deliver to high quality results to clients, consistently and a proactive approach to working with clients.
- Ability to deal positively with change and ambiguity.
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