Jobs
>
Bristol

    Lettings Operations Manager - Bristol, United Kingdom - Hatched Talent

    Hatched Talent
    Hatched Talent Bristol, United Kingdom

    3 weeks ago

    Default job background
    Description

    Hatched Talent Solutions is supporting Bristol's multi award winning l ettings agency , KPA Property Management as their Talent Partner during their crucial period of growth.

    KPA Property Management has doubled in sales and units under management year on year for the past 3 years and due to this success, we are now seeking an experienced Lettings Operations Manager to come and join the team, permanently.

    Their reputation is built on integrity, dedication, honesty and transparency. The team are truly on a mission t o shake up the industry from the inside - reframing the lettings narrative and experience - one tenancy at a time

    The exciting part of joining KPA Property Management at this time is that it's not a typical 9-5 stuck in an office and needing to navigate the horrendous Bristol rush hour traffic as they don't have an office Your work is carried out remotely and property visits are carried out as and when required . You have the autonomy to make this your own to grow and who knows, your role could look very different in 18 months.

    The role involves supervising a team of 5 primarily remote staff and working closely with the Directors of the business. You will be responsible for overseeing day-to-day operations, ensuring high standards of service delivery, and contributing to the ongoing growth and success of the agency.

    Key Responsibilities:

    • Supervise and support a team of remote administrative staff, providing guidance, training, and mentorship as needed. Ensure team members are meeting performance targets and KPIs.
    • Manage the operational aspects of our lettings business, including but not limited to property inspections, rent pricing, and tenant enquiries. Act as a resource for staff, addressing issues and providing solutions as they arise.
    • Uphold our commitment to exceptional customer service by ensuring all interactions with landlords and tenants are handled with professionalism, care, and integrity.
    • Make informed decisions to resolve tenant issues, handle crisis situations, and liaise with landlords and trade partners as necessary. Demonstrate quick thinking and sound judgment in high-pressure situations.
    • Utilise our proprietary workflow systems and established software packages such as FixFlow and Xero to streamline operations and enhance efficiency.
    • Maintain the highest ethical standards in all dealings with customers, colleagues, and stakeholders. Foster a culture of honesty, transparency, and collaboration within the team.

    Qualifications and Skills:

    • 5 years experience in residential lettings or property management is essential.
    • Strong leadership abilities with the capacity to motivate and inspire a remote team.
    • The ability to adapt and evolve with a growing agency.
    • Excellent communication and interpersonal skills, with a customer-centric approach.
    • Proven ability to make sound decisions quickly and effectively in a fast-paced environment.
    • Must be a self-starter with a continuous improvement mindset.
    • Tech-savvy with the ability to adapt to new systems and technologies.
    • ARLA qualification is preferred, or a willingness to obtain certification with support from the company.
    • Flexibility and willingness to take on additional responsibilities as needed.

    Company Culture and Benefits:

    • A dynamic and supportive team environment with a focus on collaboration and mutual respect.
    • Opportunities for career advancement and professional development.
    • Competitive salary with the potential for growth and equity ownership.
    • Flexible work arrangements, including remote work options.
    • Mileage reimbursement for travel within Bristol and surrounding areas.

    What's On Offer

    • F ull-time
    • Remote working
    • S tarting salary of £30,000 and will increase to £35,000 afte r 6-month probationary period
    • 20 Days Annual Leave plus Bank Holidays
    • P ension
    • E mployee M entoring P rogram
    #J-18808-Ljbffr
  • Holly Hedge Animal Sanctuary

    Operations Manager

    1 week ago

    Holly Hedge Animal Sanctuary Bristol, United Kingdom Full time

    We are looking for a tenacious and dependable Operations Manager to ensure the smooth runningof the Sanctuary, whilst also achieving our strategic goals and meeting the needs of our animals,staff, volunteers and visitors . · Salary: Circa £35,000 per annum dependent upon experien ...

  • Hunter Selection

    Operations Manager

    2 days ago

    Hunter Selection Bristol, United Kingdom

    Operations Manager - Bristol · £45,000 - £55,000 · 20 days holiday + Banks increasing with service - Company Pension Scheme - Employee Benefit Programme · A new and exciting opportunity has arisen for a Operations Manager to join an renowned UK wide Manufacturing and Distributio ...

  • Aspens South West

    Operations Manager

    3 weeks ago

    Aspens South West Bristol, United Kingdom

    As one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless. · This role is: · - 40 hours per week · - 52 weeks per year · - £50,000-£55,000 per annum · - Including Compan ...

  • RT Consulting

    Operations Manager

    2 weeks ago

    RT Consulting Bristol, United Kingdom Full time

    RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key sectors, including Defence, Local & Central Government, Policing and Transport. · Our Associates are challenged to bring expert knowledge and creativity to our programmes in order ...

  • AIRMEC (H2O) LIMITED

    Operations Manager

    2 weeks ago

    AIRMEC (H2O) LIMITED Bristol, United Kingdom

    **Operations Manager** · Airmec Essential Services is one of the Uk's leading air and water treatment specialists. Operating on a national basis we are continuing to grow and are looking for key people to joinour journey. · Reporting to the Operations Director this role will incl ...

  • Ocado Group

    Operations Manager

    1 week ago

    Ocado Group Bristol, United Kingdom

    ** · **About us** · ***About the role** · We are excited to announce that we have a fantastic opportunity for an Operations Manager at our CFC Bristol site. Operations Managers lead the business unit teams in successfully operating and optimising Ocado's platforms to deliver maxi ...

  • DG Partnership Ltd

    Operations Manager

    3 weeks ago

    DG Partnership Ltd Bristol, United Kingdom

    **Operations Manager - £14,560 (£25,480 FTE) + Benefits - Bristol** · **The Role · Do you have a NVQ Level 3 qualification in Play Work, Early Years or equivalent? Are you able to create fun, interactive and developing activities for children? If so, we are looking for you. · We ...

  • Hargreaves Lansdown plc

    Operations Manager

    1 week ago

    Hargreaves Lansdown plc Bristol, United Kingdom

    **Excited to grow your career?** · **Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.** · **About the role** · As an Operations Manager you will lead, coach, motivate a ...

  • Reed Talent Solutions

    Operations Manager

    2 weeks ago

    Reed Talent Solutions Bristol, United Kingdom

    **Job summary** · At Defence Equipment and Support (DE&S) and the Submarine Delivery Agency (SDA), we're here to ensure the UK military is equipped, supported, and connected, as they protect life at home and overseas. We manage a vast range of complex projects to buy, supportand ...

  • Big Sky Additions Ltd

    Operations Manager

    3 weeks ago

    Big Sky Additions Ltd Brandon, United Kingdom

    Successful manufacturing business situated in Brandon is looking to appoint an Operations Manager. You will oversee the production process, coordinating all production activities and operations for 2 sites. Your main duties will consist of the following: · - Accurately plan and d ...

  • Homes England

    Manager - Operational Management

    2 weeks ago

    Homes England Bristol, United Kingdom

    **Manager - Operational Management** · This is a permanent, full-time role. Our full-time working hours per week are 35. You will be entitled to 33 days annual leave + 8 days bank holidays. · Application closing date: 15/01/2023 at 23:59 · **A bit about the role...** · Working in ...

  • Growth Foundation Talent Ltd

    Operations Manager

    3 days ago

    Growth Foundation Talent Ltd Bristol, United Kingdom

    **Are you looking for an Operations Manager role, based in Bristol (hybrid) with a fast growing d2c premium apparel brand? Peregrine Clothing would love to talk to you** · Reporting to Tom Glover, our MD, as Head of Manager you will be a natural leader and will be capable of gett ...

  • eFinancialCareers

    Operations Manager

    1 week ago

    eFinancialCareers Bristol, United Kingdom

    **Excited to grow your career?** · **Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.** · **About the role** · As an Operations Manager you will lead, coach, motivate a ...

  • Lean Engineering Recruitment Ltd

    Operations Manager

    5 days ago

    Lean Engineering Recruitment Ltd Bristol, United Kingdom

    **Operations Manager** · **Location: · - Bristol** · **Salary: · - £40k - £45k** · A local, family run manufacturing company are now looking for a highly skilled Operations Manager to join their team. · **Operations Manager - Job Responsibilities**: · - Operations, budgets, proje ...

  • Hargreaves Lansdown plc

    Operations Manager

    3 days ago

    Hargreaves Lansdown plc Bristol, United Kingdom

    As an Operations Manager you will lead, coach, motivate and performance manage to deliver outstanding Client Service. By becoming a role model of HL's values to your team you will drive positive change and outcomes whilst keeping our clients at the heartof everything you do. This ...

  • STONE RECRUITMENT GROUP LIMITED

    Operations Manager

    1 day ago

    STONE RECRUITMENT GROUP LIMITED Bristol, United Kingdom

    **Operations Manager (Legal) - Bristol** · My client is a leading national law firm with multiple offices in the UK. They are renowned for the care of their staff as well as the work they do for their clients. They offer a supportive and professional work environment in modern of ...

  • Homes England

    Manager - Operational Management (S1320n)

    2 weeks ago

    Homes England Bristol, United Kingdom

    **Manager - Operational Management** 18 Month Fixed Term Contract, Full-time, 35 hours · **A bit about the role...** Working in the Delivery and Enabling Services Team. You will play a critical role in supporting the Development Delivery Directorate to achieve Homes England's str ...

  • Flair for Recruitment

    Cass Operations Manager

    3 weeks ago

    Flair for Recruitment Bristol, United Kingdom

    Have you got a track record in leadership and staff development? Do you have good working knowledge of CASS rules and how they impact daily processes? · Our client, an award-winning investment and technology solutions firm, is looking for a CASS Operations Manager to join their t ...

  • ICTS (UK) Ltd

    Operations Standards Manager

    2 days ago

    ICTS (UK) Ltd Bristol, United Kingdom Full time

    Job Title - Operations Standards Manager · Department / Location - Security, Bristol Airport · Reporting To - Operations Development Manager · Shift Pattern - 4 on 4 off, 12 hours shifts · Salary - £42,700 · Main Purpose of the Role · A key role for an individual who wants to dr ...

  • Bristol Waste Company

    Waste Management Operative

    2 weeks ago

    Bristol Waste Company Bristol, United Kingdom

    £23,752 per annum · 40 hours per week · **Standard work pattern**: Wednesday and Thursday off Monday, Tuesday, Friday: 08:45am - 17:15pm Saturday: 07:45am - 16:15pm Sunday: 09:45am - 18:15pm · **Location**: Avonmouth BS11 0YS · About Bristol Waste · We are a sector leading UK ser ...