- Liaising with potential clients to understand queries and provide relevant information.
- Providing pricing details and quotes, or directing complex queries to the appropriate internal team.
- Working with the Head of Credit Solutions to analyse key data and trends which will assist in managing client relationships, determining the profitability of work types, the internal performance as well as performance as against client KPI's and the determination of which work types to target for growth.
- Work closely with the Marketing team to ensure appropriate social media and website content.
- Develop and win new work from new clients.
- Management of Prospect records in the case management system, and facilitate Prospects to progress to the next stage e.g. an appointment with a solicitor.
- Assisting with client onboarding and ensuring a positive experience during the initial and onboarding stages.
- Following up with clients upon completion of work to encourage participation in satisfaction surveys, online reviews, and feedback.
- Providing regular reports on conversion to track performance and share valuable market to appropriate teams.
- Possess client service experience, working within a corporate / office environment.
- Experience developing professional business and customer relationships.
- Strong phone contact handling and active listening skills.
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Business Development Manager
2 days ago
MCFT Kent, United Kingdom**Business Development Manager - Southeast Area** · **£35k - £40k OTE £55k + Car Allowance, Commission/Bonus & Benefits** · Hi, I'm Kirk and I'm the Sales Director here at MCFT, I'm looking for a driven, results focussed BDM to join our team. We are an international, market leadi ...
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Business Development Manager
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Business Development Manager
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Business Development Manager
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Randstad Kent, United KingdomRole: Business Development Manager · A leading national Tier 1 building main contractor. · The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. Develop new relationships in an effort to grow business and he ...
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Business Development Manager
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Randstad Kent, United KingdomJob Description Role: Business Development Manager · A leading national Tier 1 building main contractor. · The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. Develop new relationships in an effort to gr ...
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Business Development Manager
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Business Development Manager
4 days ago
Randstad Kent, United KingdomRole: Business Development ManagerLocation: Covering: East Sussex, Kent, Surrey.Client:A leading national Tier 1 building main contractor.The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate ...
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Blue Legal Kent, United KingdomA leading regional law firm is seeking a Business and Client Development Manager to join their team. You will support fee earners and the marketing team to handle new client leads, address queries and issues during active cases, and gather feedback. This office-based role involve ...
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Medway Council
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Director of Estates and Facilities
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New Business Development and Client Development Manager - Kent, United Kingdom - Blue Legal
Description
Job Description
A leading regional law firm is seeking a Business and Client Development Manager to join their team. You will support fee earners and the marketing team to handle new client leads, address queries and issues during active cases, and gather feedback. This office-based role involves answering service questions, providing pricing information, and connecting clients with the relevant team/solicitors for further assistance.
The Responsibilities:
The Candidate: