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    Quality Manager - Bracknell, Berkshire, United Kingdom - A&O IT Group Ltd

    A&O IT Group Ltd
    A&O IT Group Ltd Bracknell, Berkshire, United Kingdom

    2 weeks ago

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    Description

    As Quality Manager you will manage all aspects of sustaining our current standards and to advise on adjustments or growth in this area going forward.

    The Quality Manager is responsible for developing and maintaining A&O IT Group's quality management system to ensure compliance with industry standards and regulations.

    You will be implementing and overseeing quality control processes, conducting audits, and driving continuous improvement initiatives to enhance product/service quality.

    ISO9001 (Quality Management), ISO14001 (Environmental Management), ISO27001 (Information Security) and ISO Business Continuity), ISO Occupational health and safety management systems).

    Quality Management System
    Quality Assurance

    Establish and enforce quality assurance procedures to guarantee the quality and reliability of products or services.
    Conduct regular inspections and audits to identify areas for improvement and ensure compliance with quality standards.
    Supplier and client-related quality management

    Evaluate and monitor supplier performance to ensure the delivery of high-quality resources.
    Collaborate with suppliers to address quality issues and implement corrective actions.

    Consult on client agreements to ensure A&O IT group continues to adhere to service terms, as regards legal compliance and quality standards.

    Training and development

    Provide training to employees across the organisation on quality management principles, processes and tools
    Work closely with department heads to ensure team adherence to quality management requirements

    Foster a culture of quality to ensure that all team members are aware of their role in maintaining high standards.

    Quality metrics and reporting

    Establish key performance indicators (KPIs) to measure and track the effectiveness of the quality management system.
    Generate regular reports and communicate quality performance to senior leadership.
    Proven experience as a Quality Manager or in a similar role, with specific experience of ISO standards and subsequent requirements such as, ISO 45001 – Occupational health and safety management systems, ISO9001 (Quality Management), ISO14001 (Environmental Management), ISO27001 (Information Security) and ISO Business Continuity
    In-depth knowledge of quality management principles, standards, and regulations (our current standards are listed above)
    An excellent benefits package, including:
    ~ Hybrid working (3 days in the office)
    ~25 days annual leave
    ~ Contributory pension at 4%
    ~ Healthcare cash plan, including access to video GP appointments
    ~ Health and wellbeing programme
    ~ Life assurance
    ~ Regular career development check-ins and support
    ~ Modern office environment with regular employee-first events and perks

    We are an equal opportunities employer and encourage diversity and seek to attract individuals with unique backgrounds and perspectives.

    We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity.

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