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    Customer Relationship Supervisor - London, United Kingdom - Nationalmuseums

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    Description

    The Commercial Services Supervisor ensures that the Gallery delivers the highest level of guest experience and customer service, and acts as the first point of contact for escalated enquiries.

    You will manage the day-to-day operations of a team of Commercial Services Assistants who resolve all guest enquiries and support the work of Commercial Services with internal stakeholders, being able to troubleshoot front and back of house Ticketing, Membership and Ecommerce queries.

    including Commercial Services Supervisor in the subject line.


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