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Customer Support Engineer
3 days ago
SCC Stretford, United KingdomCustomer Support Engineer · Site based role in Manchester supporting a key customer. · Salary £23,000 plus a wide range of benfits. · Due to unprecedented growth, SCC, Europe's largest privately owned IT organisation, is looking for an onsite Customer Support Engineer to join the ...
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IT Field Support Engineer
3 days ago
SCC Stretford, United KingdomIT Field Support Engineer · Remote Field based role covering the North West Region area · Due to unprecedented growth, SCC, Europe's largest privately owned IT organisation, is looking for a Field based IT Support Engineer to join their highly skilled and motivated team. · This i ...
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IT Support Engineer
1 week ago
T2M Resourcing Ltd Warwick, United Kingdom**IT Support Engineer** · **Warwick - Hybrid Working** · **£45,000 plus company bonus scheme and benefits** · T2M are recruiting for an experienced IT Support Engineer to join an engineering and manufacturing business as they continue to develop their internal IT team. This is a ...
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IT Support Engineer
1 week ago
Simpson Judge Ltd Evesham, United KingdomIT Support Engineer · **Salary**: (£30,000 - £40,000) · Evesham · We are looking for a bright, motivated, capable IT / OT Infrastructure Engineer to join our multi-discipline team designing, building, deploying and maintaining these complex IT OT solutions as well as our own inte ...
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IT Support Engineer
5 days ago
Simpson Judge Ltd Evesham, United KingdomIT Support Engineer · **Salary**: (£30,000 - £40,000) · Evesham · We are looking for a bright, motivated, capable IT / OT Infrastructure Engineer to join our multi-discipline team designing, building, deploying and maintaining these complex IT OT solutions as well as our own inte ...
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Engineering Support
6 days ago
Castings Plc Walsall, United KingdomWe are looking for individuals to initially, work as support in the Engineering Team, ideally, you will have some experience with the tools, whether its repairing cars or just an interest in Engineering, we will provide relevant training available to convert you to our industrial ...
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IT Support Engineer
3 days ago
Adria Solutions Ltd Coventry, United KingdomIT Systems Engineer · Our growing client is currently looking for an IT Support Engineer, you will provide quality and professional post-sales services to our client's customers, predominantly in person at the customer site location. The IT Support Engineer is based in the Fielda ...
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IT Support Engineer
4 days ago
Akkodis West Midlands (Region), United Kingdom**IT Support Engineer - Permanent** · IT Support Engineer / Permanent / West Midlands · My client is a management software and risk services company. The client is looking for an IT Support Engineer to join their team. · This role will be within the IT department which supports t ...
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Support Engineer
1 day ago
Nigel Frank International Birmingham, United KingdomPosition Overview: · We are seeking a highly skilled and customer-focused Support Engineer with expertise in Microsoft technologies to join our client. As a Support Engineer, you will play a crucial role in providing technical assistance, troubleshooting complex issues, and ensur ...
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IT Support Engineer
1 week ago
CV Screen Cheltenham, United Kingdom**IT Support Technician · Cheltenham · Salary up to £30,000 + Benefits + Career Growth Opportunites** · CV Screen is recruiting for a IT Support Technician to join global company based in Cheltenham. · A salary of up to £30,000 + benefits is available. · This IT Support Technicia ...
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Support Engineer
1 week ago
IGA Talent Solutions Tamworth, United Kingdom**Onsite Support Engineer - Permanent - Tamworth (5 Days on site) · - Up to £33K (There will be travel between Tamworth and Birmingham required)** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their te ...
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IT Support Engineer
1 week ago
RE Recruitment Cheltenham, United Kingdom**IT Support Engineer** · **Gloucestershire** · **£22,000-£28,000** · **Fantastic benefits** · Due to growth, I'm recruiting an IT support engineer to provide 1st line/2nd line support to clients in a business renowned for a fantastic culture and excellent career progression. · Y ...
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IT Support Engineer
1 week ago
Venn Group Birmingham, United Kingdom**Role: IT Support Engineer** · **Type: Temporary** · **Duration: Three Months Initially** · **Start date: ASAP** · **Pay rate: £15.97/hr PAYE**_incl. holiday_ · **Location: Birmingham** · **Key duties**: · - Employ Active Directory and Group Policy to manage/configure user accou ...
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IT Support Engineer
6 days ago
Recruitment Genius Birmingham, United KingdomABOUT YOU · You're technically minded and you're a team player. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. · You will be expected to demonstrate a strong work ...
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Onsite Support Engineer
2 days ago
Littlefish Warwick, United Kingdom Full timeOnsite Support Engineer · When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. · Come and join the Littlefish team · Work location: Client site (Warwi ...
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Support Engineer
1 week ago
Curo Resourcing Ltd. Stratford-upon-Avon, Warwickshire, United KingdomOur Global Enterprise client is hiring a team of Support Engineer to support any technical issues raised by users who have collected their laptop and are still onsite in the Stratford Office. Also provide the customer deliverables to the requirements and timetable to be outlined ...
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Toolroom Support Engineer
1 week ago
Green Folk recruitment Redditch, United Kingdom* Technical Support for Tool Room · - Full time, permanent position · - Salary circa £45,000 per annum · Tool Room Engineer · (Technical Support) · 7am · - 4:30pm Monday to Thursday and 7am - 12:30pm · Salary circa £45,000 per annum · Redditch · Our client is a leading precision ...
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Engineering Support Techician
4 days ago
Wills Consultants Ltd Towcester, United Kingdom Full timeAbout the Engineering Support Technician Role: We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: · Competitive ...
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Technical Support Engineer
4 days ago
Euro Projects Recruitment Worcester, United Kingdom Full timeTechnical Support Engineer, £50K, Worcester, Worcestershire, and work from home · Technical Support Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. · Lots of flexibility on ...
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Bms Support Engineer
1 day ago
ABEC (Automated Building and Energy Controls Ltd) Tewkesbury, United Kingdom_**Are you the Support Engineer we are looking for? Are you looking for an exciting new opportunity, then ABEC is the right place for you**_ · ABEC is looking for a dynamic Support Engineer to join our team and be instrumental in driving our business forward in 2023. · **Here are ...
Customer Support Engineer - Stratford-Upon-Avon, United Kingdom - WALLACE HIND SELECTION LIMITED
Description
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer
BASIC SALARY: £25,000- £35,000 (negotiable depending on experience)
BENEFITS:
· Monday to Friday - 8:30am to 5:00pm (Office Based Role)
· Bonus
· 25 Days holiday (plus Bank Holidays)
· 2 x Life Assurance
· Pension Scheme
· Private Medical Insurance Scheme
· Company Sick Pay Scheme
· Free On-Site Parking
· Cycle to Work Scheme
· Long Service Awards.
LOCATION: Warwick
COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa.
WHY SHOULD I APPLY?
We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career.
JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer
To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work.
You will need to:
· Develop technically demanding product engineering knowledge to an expert level and continually update this.
· Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues.
· Assist customers with replacement product quotations during technical support conversations for quick issue resolution.
· Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles.
· Contribute to technical related projects and training as required.
PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer
We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability.
In addition, you will need:
· Previous experience of repair, installation, assembly or technical support work but not essential.
· Ideally, work experience that has involved telephone or face to face customer support.
· A productive approach to contribute to the team supporting approx. 1500 customer calls each month.
· Trainee candidates who have recently left education must have some relevant experience obtained through their studies.
· Strong communication skills are essential.
You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery
THE COMPANY:
We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service.
Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.
REF: BE17481, Wallace Hind Selection
Customer Support Engineer professionals in Stratford-upon-Avon
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Craig Van Niekerk
Supply Chain Specialist