Jobs
>
Senior Manager
>
London

    Senior Manager - London, United Kingdom - aicpa

    aicpa
    aicpa London, United Kingdom

    1 day ago

    Default job background
    Description
    The IT Service Manager leads the service management function for the Global Technology Services department. Adopt a customer and service-centric approach for the provision of IT service delivery. Manage all communications between IT and the wider business, guide quality and operational efficiencies of IT service management.
    Work with senior partners globally to ensure the optimum level of service is delivered.

    Provide oversight and senior escalation for major incidents, ensuring delivery of the processes to minimize disruption to the Association.

    Develop with IT leaders and main partners an IT capacity plan to help manage the operational demands during peak business periods.

    Provide oversight of performance management across the supply chain and input into commercial negotiations and reviews to ensure operational Service level agreements underpin broader requirements.

    Manage vendor service performance across the supply chain to ensure adherence to contractual obligations.
    Lead monthly performance service review meetings with IT Leadership and important partners.
    Design a service management report based on the ITIL service management framework.
    Produce regular and accurate service management reports and dashboards for IT leadership

    Through metrics, and observation, identify trends and patterns, anticipate problems, and work across IT to implement preventative measures to ensure contractual levels of support are met.

    Develop and refine IT processes based on the ITIL framework.
    5+ years of relevant professional Business or IT experience
    ~ Bachelor degree in Business, Computer Science or similar subject
    ~ Minimum 5 years of service management experience
    ~ Experience working with service management tools and with the IT Service Desk function.
    ~ ITIL certified.
    ~ Knowledge of Waterfall and Agile management methodologies.
    ~ We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

    We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, and an employee assistance program.

    We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing.

    We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle.

    We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

    At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession.

    We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

    LI-Remote #GreatPlacetoWork

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

  • AJ Chambers

    Senior Manager

    17 hours ago

    AJ Chambers London, United Kingdom

    **Senior Manager / Director / PA to Partner - Route to Partnership** · This is a fantastic role for an individual at Senior Manager / Director level, looking to join a growing firm with opportunities for Partnership. · If successful, you will work directly for the Managing Partne ...

  • eFinancialCareers

    Senior Manager

    17 hours ago

    eFinancialCareers London, United Kingdom

    A brilliant opportunity has arisen in our clients' London office where senior management need to identify someone to take leadership of the core day to day administration running of their clients different operating companies. · We are looking for someone who has experience in ma ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    **Newly Created Senior Finance Accounting Manager role at Leading Corporate Management Company** · Job Title: Senior Manager · Duration: Permanent · Location: City of London (50/50 WFH) · A global, publicly traded, corporate management company are looking for a new senior manager ...

  • Morgan McKinley

    Senior Manager

    1 day ago

    Morgan McKinley London, United Kingdom

    Are you an Audit Manager or Senior Audit Manager (ideally with RI status) who is looking to work for one of the fastest growing firms in the UK? · I am currently working alongside a top 100 firm in Central London who have recently received a significant amount of private equity i ...

  • ONETEN ASSOCIATES LIMITED

    Senior Manager

    17 hours ago

    ONETEN ASSOCIATES LIMITED London, United Kingdom

    _A leading service provider in London is looking to identify someone at Senior Manager Level to mange the company secretarial services and investor services for their large portfolio of Private Equity and Real Estate Clients_ · - A brilliant opportunity has arisen in our client's ...

  • Morgan McKinley

    Senior Manager

    4 days ago

    Morgan McKinley London, United Kingdom

    Are you an Audit Manager or Senior Manager who holds RI status and has worked with clients in the Banking sector? · I am currently working with a global Accountancy firm, headquartered abroad, who are looking to hire an Audit Senior Manager on a part time or full time basis in or ...

  • eFinancialCareers

    Senior Manager

    4 days ago

    eFinancialCareers London, United Kingdom

    A great opportunity has arisen for a Senior Manager to play a central role in the firm's Audit Quality Assurance Review process and related activities as part of the Quality & Risk Management team, working with a market leading global consulting firm.In the continually changing a ...

  • Marks Sattin recruitment

    Senior Manager

    4 days ago

    Marks Sattin recruitment London, United Kingdom

    **The Role**: Private Middle Office & Loan Operations Manager · FTSE Listed Global Alternative Asset Manager are looking to add to their Investment Operations team across their Mezzanine/Equity and Direct Lending book. Reporting into the Head of Private Middle Office Investment O ...

  • Warner Scott Recruitment Ltd

    Senior Manager

    1 day ago

    Warner Scott Recruitment Ltd London, United Kingdom

    Manager / Senior Manager - (medium sized West End firm in London) - up to £85k · Nine partner private client firm of Chartered Accountants in the West End seeks to recruit a qualified ACA or ACCA with more than five years post qualification experience. · The role is an audit and ...

  • CMC Consulting Limited

    Senior Manager

    17 hours ago

    CMC Consulting Limited London, United Kingdom

    A fast expanding advisory firm are looking to expand their highly performing M&A team. Offering full service advisory you will get to work across a range of exciting sectors making this a dynamic and fluid role. Working within a fantastic culture you willbuild your network and le ...

  • eFinancialCareers

    Senior Manager

    4 days ago

    eFinancialCareers London, United Kingdom

    As a Senior Manager in the Transfer Pricing team supporting the Macquarie Capital Business Unit you will have the opportunity to get involved in Macquarie's transfer pricing from the ground up. You will play a critical role in a time of increased regulatoryscrutiny and change. · ...

  • eFinancialCareers

    Senior Manager

    2 days ago

    eFinancialCareers London, United Kingdom

    I am currently working with a Senior Partner of a Big4 adviosry firm who heads up their Insurance Sector Extended Assurance Pratcice. As the team grows, they are looking for leaders that can help to identify and win new opportunities, drive successful projectsand develop their pe ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    I have an opportunity to join a top 100 IT Consulting and Services company as the Senior Finance Manager, this role is very broad and there is an element of business Partnering. You will work closely with the CFO, COO and Corporate FP&A this is a very excitingrole with broad resp ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    We've been retained for a search on behalf of a global law firm who have recently appointed a heavyweight global head to launch a regulatory consulting practice as part of the firms wider offering - the team advise the law firms regulated clients (PRA /FCA) clients globally in al ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    I have an opportunity to join a top 100 IT Consulting and Services company as the Senior Finance Manager, this role is very broad and there is an element of business Partnering. You will work closely with the CFO, COO and Corporate FP&A this is a very excitingrole with broad resp ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    I am currently working with a well known retail bank, who are hiring for an experienced senior manager to join them on six month contract to cover maternity leave. · The role will take responsibility for the management of the banks real time capital and funding position and prepa ...

  • IDEX Consulting Ltd

    Senior Manager

    1 day ago

    IDEX Consulting Ltd London, United Kingdom

    Fantastic opportunity for corporate-focused actuaries to join one of the highest-visibility teams within this renowned pensions consultancy. · Sitting on top of big-ticket transactions from a pensions perspective, not only doing the upfront due diligence (the typical role of an a ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    Hamlyn Williams has partnered with a global consulting practice, that are actively supporting their Tier 1-3 banking clients across Market Risk and Counterparty Credit Risk projects. · **Responsibilities**: · Responsible for the independent review and analysis of the derivative p ...

  • eFinancialCareers

    Senior Management

    4 days ago

    eFinancialCareers London, United Kingdom

    Our client is at a very exciting phase in its developmenty and looking to bring someone either from practice or industry who can help with a broad commerical finance role... · The role is far ranging from preparation of management reporting pack and the analysis of these numbers ...

  • eFinancialCareers

    Senior Manager

    1 day ago

    eFinancialCareers London, United Kingdom

    **Forecasting** · - Strategic input and creation of the annual budget and monthly forecast to support profit and loss, balance sheet, cashflow and regulatory forecasts for capital and liquidity · - Ensure all forecasting financial models are up to date · - Develop and own the in- ...