Jobs
>
Swansea

    Student Information Assistant - Swansea, United Kingdom - Swansea University

    Default job background
    Full time, Fixed-Term/Contract
    Description

    Location: Singleton Campus, Swansea

    ABOUT THE UNIVERSITY

    Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

    Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

    ABOUT THE ROLE

    This is a Fixed Term post until 4th October 2024 working full-time.

    This key position is based in the Student Life Directorate. Key functions of Student Information Assistants are:

    • Working as a team with the other SIAs in MyUniHub and with other colleagues to deliver a welcoming, positive and supportive front of house operation and to provide support and assistance to the Student Information Officers and MyUniHub Manager as required.
    • To deal with all queries in a professional, efficient, sensitive and courteous manner whether they are in person, by telephone or by
    • Where possible respond to queries at first contact or direct people to appropriate sources of information and contacts where an initial response is not possible.
    • To deal with all queries confidentially and diplomatically in line with Data Protection

    Candidates should have a sound basic education. Equivalent of 5 GCSEs including minimum of Grade 'C' in Maths and English. They should also have experience of working in a customer focused environment, ideally in a front of house position and extensive experience of administrative work, ideally with student facing experience and within in a busy and pressurised environment.

    Candidates should include reference to the values and personal attributes within their applications, in addition to the essential and desirable criteria. The panel will be assessing against all of these skills and attributes.

    This role is wholly campus-based, with time-sharing between Singleton and Bay campuses based on a rota.

    EQUALITY, DIVERSITY & INCLUSION

    The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

    WELSH LANGUAGE SKILLS

    The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

    The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

    Closing Date: 2 June 2024

    Interview Date: 11 June 2024

    Informal Enquiries

    • Carly Taylor
    • Sian Williams

    £22,681 to £24,533 per annum



  • Swansea Council Swansea, United Kingdom

    £23,500 - £23,893 per year pro rata. We need people who are willing to make a difference in our libraries. You should have passion for customer service, a love of Reading and excellent ICT skills. · **Post title**: Library and information assistant · **Post number**: PL.64063-V1 ...


  • Neath Port Talbot County Borough Council Neath, United Kingdom

    **Job title**:Assistant Risk and Information Governance Officer · **Salary**:£26,845 - £29,439 per annum · **Hours per week **37 hours per week · **Contract type**:Permanent · **Location of post**:The Quays, Briton Ferry · **Benefits** · - 24 days holiday entitlement, rising to 3 ...


  • Bridgend College Bridgend, United Kingdom

    Information Services Assistant (Examinations) · Full-Time (37 hours per week) and Permanent · Salary scale 2/3: £21,029 - £22,938 per annum · We have a new and exciting opportunity for an information services assistant to join a great team at Bridgend College. · The role will inv ...


  • South Wales Fire and Rescue Service Pontyclun, United Kingdom Full time

    Information and Planning Assistant · Grade 6 · Salary range £25,545 - £26,421 per annum · 37 hours per week · Permanent · In the role of the Information and Planning Assistant, you will have the opportunity to work with teams across the Service, assisting with development of busi ...

  • Swansea Council

    Domestic Assistant

    3 weeks ago


    Swansea Council Swansea, United Kingdom

    £23,114 per year pro rata. Permanent Domestic Assistant to work at Borfa House, Port Eynon, evenings in the Kitchen. · **Post title**: Domestic Assistant (Kitchen) · **Post number**: SS.67732 · **Salary**: £23,114 per year pro rata · **Directorate/department**: Social Services · ...


  • Swansea Bay University Health Board Swansea, United Kingdom

    To assist staff across the Health Board in their usage of the rostering system. To respond to routine enquiries relating to Time & Attendance and Rostering. To provide ad hoc workforce information reports to managers. To support Radiology managers with other administrative duties ...


  • University Health Centre Swansea, United Kingdom

    University Health Centre · Penmaen Residence · Singleton · Swansea · SA2 8PG · Tel: · **Practice Secretary Job Description** · Job Title**:Medical Secretary/ Receptionist** · Reports to**:Practice Manager** · Hours**:Part time 30 Hours per week** · Salary**:£10.21 to £12.41 per ...


  • Swansea Bay University Health Board Swansea, United Kingdom

    You will have previously worked as part of a team and will be able to deal with high volume administration in a busy environment. It is desirable that you will have an IT qualification, however relevant experience will be taken into consideration. · To assist staff across the Hea ...


  • Swansea Bay University Health Board Swansea, United Kingdom

    Manage the co-ordination of Acute Oncology Admissions through to the appropriate clinical review. The role within the Acute Oncology Service requires the co-ordinator to collect important data relating to the patients journey and treatment management. This information is then rec ...


  • Swansea Bay University Health Board Swansea, United Kingdom

    Checking recipe ingredients for quality, quantity and appearance for all allocated food production including allergen information and its correct segregation · Ensuring adequate special diet/ nutritional snack items are available in ward/ service areas and assisting in distributi ...

  • Swansea Bay University Health Board

    Receptionist

    2 weeks ago


    Swansea Bay University Health Board Swansea, United Kingdom

    To work as part of the team and as part of the larger team to deliver an efficient, reliable, safe and friendly service. To welcome patients, carers, relatives, visitors and other health care staff on arrival to the unit and to be responsible for registering patients on arrival a ...

  • Sitka Recruitment

    HR Administrator

    3 weeks ago


    Sitka Recruitment Swansea, United Kingdom

    Our client, a charity that has been established for over 30 years is recruiting a new HR Administrator. · They are seeking someone who enjoys working in a team who are focussed on delivering a first class HR offering for its dedicated workforce. The role will work alongside anoth ...


  • Nicholl Street Medical Centre Swansea, United Kingdom

    **JOB TITLE: Health Care Support Worker** · **HOURLY RATE: £12.50** · **HOURS OF WORK: To be discussed for the duration of the seasonal flu campaign** · **BASE: Nicholl Street Medical Centre** · Purpose: To assist the practice team in the service delivery of the seasonal flu camp ...

  • Swansea Council

    Finance Officer

    2 weeks ago


    Swansea Council Swansea, United Kingdom

    £24,054 - £26,854 per year. An exciting opportunity has arisen to join the Finance/Commissioning Team to work as a Finance Officer within the Social Services Directorate on a full-time, temporary basis. Funding is secured in the first instance to 31st March 2025 by Welsh Governme ...

  • Swansea Bay University Health Board

    Library Assistant

    3 weeks ago


    Swansea Bay University Health Board Swansea, United Kingdom

    To be an integral member of the Library and Knowledge Services team responsible for providing a high quality service to staff of the Health Board and students on placement. · A first point of contact for library users, the library assistant will assist in the day to day running o ...

  • Swansea Council

    Kitchen Assistant

    2 weeks ago


    Swansea Council Swansea, United Kingdom

    £21,189.00 pro-rata per year. We are looking for a Kitchen Assistant to join our teams at Birchgrove Special Needs Day Service and Swansea Vale Resource Centre. The hours of work will be as follows: Swansea Vale Resource Centre 9.30am to 11.30am, Birchgrove SNS 11.45am to 13.45pm ...

  • Olchfa School

    Teaching Assistant

    3 weeks ago


    Olchfa School Swansea, United Kingdom

    Olchfa is looking for a Teaching Assistant to join our dedicated team of learning support staff at our outstanding school. This is an exciting opportunity to be a part of the national ALN reforms, in a school that is leading the way in promoting inclusion. Olchfa is part of the I ...


  • Swansea Council Swansea, United Kingdom

    £32,020 - £35,411 per year Two exciting opportunities have arisen to join the Finance/Commissioning Team to work as a Finance & Compliance Officer within the Social Services Directorate on a full-time, temporary basis. Funding is secured in the first instance to 31st March 2025. ...


  • Swansea Council Swansea, United Kingdom

    £21,575 - £21,968 per year. An opportunity has arisen within the Parks Service to work in a dedicated team assisting with the installation and maintenance of the playground equipment in over 90 locations across the City and County of Swansea. · **Post title**: Assistant Playgroun ...


  • Swansea Bay University Health Board Swansea, United Kingdom

    THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE · We are seeking to recruit a motivated and enthusiastic Assistant Psychologist to join Gwelfor High Dependency Unit (locked rehabilitation service) and Step Down houses, that provide less intensive ...