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    Parts Advisor - London, United Kingdom - Norton Way Group

    Norton Way Group
    Norton Way Group London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Parts Advisor - Automotive

    A bit about us:


    Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence.

    We have been a leading automotive group in Letchworth for the past 35 years.

    Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.

    Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.

    Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff.

    Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.


    In 2001, Norton Way Group opened the innovative Honda Brand Centre in Chiswick, developing the site further to incorporate Chiswick MG in 2022.


    What you will be doing:
    Our Parts Team is an integral part of the whole dealership.

    As one of our Parts Advisors, you will liaise daily, with the external customers, workshop technicians, service, and sales teams.


    • Manage and distribute parts orders from customers and other departments. Respond to internal and external parts enquiries
    • Deliver parts daily to the workshop
    • Prepare purchase orders, invoices, parts issue sheets, delivery notes and all relevant documentation
    • Handle, protect and package parts and check, inspect and test incoming, outgoing and stock parts

    What we need from you:

    • Previous parts experience within the automotive sector is essential
    • Excellent communication skills, both in person and on the telephone
    • Computer literate, including MS Office packages
    • High level of accuracy with excellent attention to detail
    • A UK driving licence would be preferred; but not essential


    Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.


    In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.

    Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.


    Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.


    Location: Chiswick London W4 5YT


    Job Type:
    Full time, 45 hours per week, Monday to Saturday rota

    Contract Type Permanent

    Salary:
    OTE upwards of £29,600 per annum


    Benefits: 32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme

    • Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages
    • Reduced rates on vehicle purchases & maintenance
    • Recognition of long service, every 5 years
    • Norton Way "Stars of the Month" award
    • Free eye tests
    • Improved Employee Assistance Programme
    • Tech purchasing benefits
    • Cycle to Work Scheme
    • Staff referral bonuses
    • Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
    You may also have experience in the following: Parts Operations Supervisor, Parts Coordinator, Parts Division Leader, Parts Fulfilment Supervisor, Parts Inventory Manager, Parts Service Supervisor, Parts Warehouse Supervisor, Parts Distribution, Car part advisor etc


    REF
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