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    Membership Administrator - London, United Kingdom - The Memcom Group

    The Memcom Group
    The Memcom Group London, United Kingdom

    6 days ago

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    Description

    Membership Administrator, Full-time

    Hybrid, 3 days p/w from Central London office

    Salary: £28, Temporary contract

    Our client is seeking a Membership Administrator on a temporary basis to cover the administrative tasks for their membership funtion. This will be working for a not-for-profit membership association, who offer specialist diplomas to students around the world.

    In this role you will play a pivotal role in delivering exceptional service and managing global membership services. You will be the primary point of contact for membership inquiries and responsible for the end-to-end membership renewal process.

    Your responsibilities will include:

    • Providing friendly and knowledgeable customer service to individuals seeking membership information
    • Reviewing and enhancing membership packages, including pricing and benefits
    • Managing the annual membership renewal process, ensuring accuracy and timeliness of renewals
    • Collaborating with the financial controller to develop and manage the membership budget and generate comprehensive reports
    • Processing membership applications, payments, and subscriptions accurately and in a timely manner
    • Maintaining and updating the CRM system with membership data, running queries and creating reports

    If you have some experience in an administrative role, ideally with membership expertise, strong customer service experience, work accurately and in a timely manner, and can begin in the role immediately, then please submit your application today

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