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Business Improvement Manager
5 minutes ago
Page Group London, United KingdomMy client is looking for a Business Improvement Manager to support in identifying and implementing strategic process improvement programs across the business and associated partner companies. · **Client Details** · My client is a Building and Construction property management comp ...
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Continuous Improvement Manager
11 hours ago
London and Quadrant Housing Trust London, United Kingdom Full timeAs part of our Business Improvement & Change Team within L&Q's Strategy, Planning and Change Directorate, the successful candidate will be responsible for driving operational excellence delivered through a variety of service and business improvement projects. This will include su ...
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Continuous Improvement Manager
6 days ago
Akton Recruitment Ltd London, United KingdomContinuous Improvement Manager · 3-month contract · Haringey · £220 a day · Key Responsibilities of a Continuous Improvement Manager: · - The postholder will manage the Team Leaders in Voids and plan a customer focused repairs service. · - To manage all aspects of empty propertie ...
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Continuous Improvement Manager
2 days ago
Asahi UK Ltd Woking, United KingdomCompany description: · Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Mean ...
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Continuous Improvement Manager
6 days ago
4Recruitment Services Haringey, United KingdomOur local authority client based in North London are urgently seeking an experienced Continuous Improvement Manager - Responsive Repairs. · **£240 a day (Umbrella)** · **Job Role** · To manage the Team Leaders and direct and plan a customer focused repair service to be carried ou ...
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Continuous Improvement Manager
1 day ago
Maintech Recruitment LTD Luton, United Kingdom Full timeWe are currently working on behalf of a true market leader within the manufacturing space with high ambitions to take their business forward in regards to efficiency / quality and customer service. There facility in Luton, Bedfordshire is looking to begin their long term vision t ...
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Continuous Improvement Manager
2 days ago
Sopra Steria Hemel Hempstead, United KingdomWe are SSCL, the largest provider of business-critical support services to our Government, Police and Defence customers. Delivering digital solutions and developing innovations that make things easier for our customers. We are recruiting for a ContinuousImprovement Manager to joi ...
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Business Improvement Manager
6 minutes ago
IT Talent Solutions Ltd High Wycombe, United Kingdom**Job description** Business Improvement Manager required for my client in High Wycombe you are required in the office 2 days per week. · What you'll be doing: · - Taking ownership, being accountable, supporting your colleagues and demonstrating behaviours that engender trust and ...
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NextPharma Technologies Holding Ltd United KingdomTab drücken, um zum Link "Weiter zu Inhalt" zu gelangen · Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten: · Continuous Improvement Manager in der Produktion (m/w/d) · Bielefeld, NW, DE, 33605 NW, DE · Berufsfunktion: Operatives Geschäft · Start ...
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Portfolio Management Improvement Officer
1 week ago
Department for Transport London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £39,428- National Minimum £39,428 London Minimum - £43,316**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - DFT - Corporate Delivery Group (CDG)**Type of role**: · - Governance ...
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Continuous Improvement Manager
4 days ago
Blakeney Point Search & Selection Richmond, United KingdomCI Manager · Are you an experienced Continuous Improvement (CI) Manager looking for your next challenge? · My client a successful and well-respected FMCG manufacturer in North Yorkshire are seeking a CI Manager to support the business strategy by driving performance and efficienc ...
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Improvement and Knowledge Management Lead
2 days ago
MBDA Stevenage, United Kingdom**_Stevenage_** · **MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.** · **Salary: Circa £50,000 depending on ...
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Operations / Continuous Improvement Manager
4 days ago
Premier Engineering West Sussex, United Kingdom**JOB - Operations / Continuous Improvement Manager**LOCATION - West Sussex**TERM- Permanent**SALARY - £40,000 - £60,000 per annum (dependent on experience)** · We are looking for a Operations / Continuous Improvement Manager on a permanent basis in the West Sussex area with expe ...
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Tenant Satisfaction Improvement Manager
1 week ago
London Borough of Hounslow Hounslow, Greater London, United KingdomTenant Satisfaction Improvement Manager · Salary: £51,093 - £54,129 per annum · Contract: Permanent, Full -time, 36 hours per week · Job Reference: R · About us at Hounslow · We'd love you to join us at the London Borough of Hounslow Our people are deeply committed to provid ...
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Regional Continuous Improvement Manager
1 week ago
WestRock Greenford, United Kingdom Full timeDescription & Requirements · WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guide ...
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Lead Improvement Manager
3 hours ago
Department for Business and Trade London, United KingdomJoin a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Improvement Plan which ...
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Process Improvement Manager
2 weeks ago
DVF Recruitment London, United Kingdom***We are partnering exclusively with a leading city law firm to help build their newly formed Innovation Function*** · My client are delighted to now be forming their new Advanced Client Solutions (ACS) team. The team will be working with lawyers and business services in all are ...
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IT Service Improvement Manager
1 week ago
Department for Business and Trade London, United KingdomJob Description · Join a team at the heart of the global economy The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for Lead Improvement Architects/Managers to create and deliver a Technical Services Impro ...
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Continuous Improvement Manager
4 days ago
WINSEARCH UK London, United KingdomContinuous Improvement Engineer/Coach · £65,000 + Bonus · Monday-Friday · Remote with International Travel · Benefits · Private Healthcare · Company Laptop, Credit card and phone · Extensive training and development opportunities · Per diem for travel expenses · Opportunity to wo ...
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Housing Performance Officer
4 days ago
London Borough of Hounslow London Borough of Hounslow, United KingdomJob description · Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? · Hounslow Council is a ...
Improvement Manager - Hounslow, Greater London, United Kingdom - London Borough of Hounslow
Description
Contract:
Permanent, Full -time, 36 hours per week
Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. About our Commitment to Diversity and InclusionAll our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.
This is an exciting opportunity to be part of the Housing Tenancy Management service as the Tenant Satisfaction Improvement Manager.
You will be joining a progressive housing service with a clear focus to improve the quality of services to tenants.
You will be part of a new leadership team pursuing a mandate to be the best local housing authority in the country.
You will be grounded in the delivery of complaints management, service improvement and what matters to tenants evidenced through your track record in this space.
A sound understanding of the Housing Ombudsman's Complaint Handling Code 2024 will be critical for you to succeed in this role.
You will be responsible for interfacing with the Corporate Complaints service to ensure that you take responsibility for the effective management of complaints to ensure that all landlord complaints are responded within regulated timescales.
You will play a critical role in delivering the housing improvement plan and ensuring that the views of tenants drive our service delivery in line with regulatory requirements.
Extensive knowledge of current issues in this area including Housing Ombudsman's Complaint Handling Code 2024# Excellent interpersonal skills will mean that you are able to be supportive and motivating as you lead and inspire, empowering your colleagues whilst being clear and firm about performance and service delivery.
# Experience of persuading a wide range of stakeholders to work together, encouraging an organisational focus on the needs of the community.
# A critical thinker with innovative and creative problem-solving skills that achieve the strategic objectives of the council, while managing and minimising risk across the service.