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Customer Support Specialist
1 week ago
Denholm Associates Edinburgh, United KingdomDenholm Associates are excited to be partnering with a growing, award-winning Fintech business, based in Edinburgh, who are looking for a Customer Support Specialist - Billing and Banking, to join their expanding team. You will join an innovative and growingonline accountancy bus ...
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Payment Support Specialist
1 day ago
Trainline Edinburgh, United KingdomCompany Description · **Trainline** is an innovative, tech business with a mission to **bring together the world's rail, coach and other travel services **into one simple experience. We aim to make travel easier and more accessible, encouraging people to make **more environmental ...
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Support Specialist, Hospitality
4 days ago
Lightspeed Commerce Edinburgh, United Kingdom**Hi there Thanks for stopping by** · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · As part of Lightspeed's Support team, you will be the first point of contact for our customers who need assistance, helpin ...
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Accounting Software Support Specialist
1 week ago
Denholm Associates Edinburgh, United KingdomDenholm Associates are excited to be partnering with a growing, award-winning Fintech business, based in Edinburgh, who are looking for an Accounting Software Support Specialist, to join their expanding team. You will join an innovative and growing online accountancybusiness, wit ...
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Denholm Associates Edinburgh, United KingdomDenholm Associates are excited to be partnering with a growing, award-winning Fintech business, based in Edinburgh, who are looking for a Senior Bookkeeping Software Support Specialist to join their expanding team. You will join an innovative and growing onlineaccountancy busines ...
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NHS Scotland Edinburgh, United KingdomThe shift pattern for this position is Mon - Fri, hrs. · Post-holder must be able to demonstrate competency in the use of range of computer packages evidenced by experience or formal qualification e.g. ECDL and have a recognized qualification in Administration equivalent to HNC i ...
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Specialist 1:1 Study Skills Support
1 week ago
First Class Support Edinburgh, United KingdomFirst Class Support: Provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses a ...
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NHS Scotland Edinburgh, United KingdomTo obtain blood samples, as requested, from patients by venepuncture ensuring patient and personal safety through adherence to Divisional Protocols, Protocols, Policies and Procedures and relevant Health and Safety legislation at all times. To ensure correct labelling of blood sa ...
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Ivanti Infrastructure Support specialist
4 days ago
Global Technology Solutions Ltd Bonnyrigg, United Kingdom Full timeJob Title: Infrastructure Support Engineer III · Contract length: 3-months · Day rate: £340 inside ir35 through umbrella · Location: Edinburgh · *Must be holding SC Clearance* · Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed · ROLE OVERVIEW: · ...
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IT Support Specialist
5 days ago
Clearwater Analytics Edinburgh, United KingdomJob Description · Job Summary: · The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, ...
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IT Support Specialist
1 week ago
Clearwater Analytics Edinburgh, United KingdomJob Summary: · The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network ...
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IT Support Specialist
1 week ago
Clearwater Analytics Edinburgh, United Kingdom Full timeThe IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Addi ...
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IT Support Specialist
5 days ago
Clearwater Analytics Edinburgh, United KingdomJob Summary:The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network se ...
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IT Support Specialist
1 week ago
Clearwater Analytics Edinburgh, United Kingdom Full timeJob Summary: · The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or networ ...
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IT Support Specialist(Trainee)
3 days ago
Tecnica Ltd Dunfermline, United Kingdom**IT Support Specialist Trainee(apprentice)** · **Kick Start your career with Tecnica** · Tecnica Ltd are a leading(MSP) IT support and Managed Services provider offering a wide range of **Professional IT Services**. Technology leaders operating throughout Scotland since 2003. We ...
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IT Support Specialist(Trainee)
5 days ago
Tecnica Ltd Dunfermline, United Kingdom**IT Support Specialist** · **Kick Start your career with Tecnica** · Tecnica Ltd are a leading(MSP) IT support and Managed Services provider offering a wide range of **Professional IT Services**. Technology leaders operating throughout Scotland since 2003. We specialise in the d ...
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Cancer Support Specialist
4 days ago
Maggie's Lanarkshire, United Kingdom**Job Title**: Cancer Support Specialist - Lanarkshire · **Salary**: £33,535 - £44,911 DOE · **Location of appointment**: Maggie's Lanarkshire, Elizabeth Montgomerie Building, Monklands Hospital, Monkscourt Avenue, Airdrie ML6 0JS · Full Time, 37.5hrs/week, Monday - Friday · We a ...
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Partner Support Specialist
1 week ago
The Clarus Networks Group Bathgate, United Kingdom**About** · At The Clarus Networks Group, we deliver high-speed, low latency internet connectivity for our clients, whether it's on land or at sea. · We have recently secured global distribution rights with the world's leading low earth orbit satellite network provider, Starlink ...
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Partner Support Specialist
4 days ago
DST Systems Stirling, United KingdomOverview · About the role · - Manage effective relationships and communicating effectively with all key contacts internally and externally · - Exceptional handling of complex cases, or cases which require special handling, co-ordinating assistance from key contacts in processing ...
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Business Support Specialist
1 week ago
LRQA Edinburgh, United Kingdom ContractJob ID: · Location:Edinburgh: Lochside Way · Position Category:Administration/Business Support · Position Type:Employee Regular · LRQA is a leading global assurance provider who specialise in food certification, compliance management systems, supply chain assurance, supplier rat ...
IT Support Specialist - Edinburgh, United Kingdom - Clearwater Analytics
Description
Job Summary:
The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services.
Additionally, they keep management and end-users informed with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support.
Provides first tier IT support to employees and business resolving problems and tickets as a member of the Help Desk Team.
Completes basic tasks and projects supporting IT operations in delivering systems and features that provide significant value.Identifies quality and reliability issues in systems they maintain.
Executes on key deliverables for the business that require off-hour support or tasks.
Assembles workstations including mechanical standing desks.
Unboxes and organises inventory items.
Receives and organises inventory while maintaining inventory tracking system.
Installs IT equipment inclusive of TVs.
Knowledge of Intune and JAMF administration.
Experience with Microsoft Windows operating systems, Microsoft Office Products, and MAC.
Knowledge of Office 365 Exchange/Admin center
Basic knowledge of networks, firewalls/security, and operating systems.
Ability to troubleshoot first tier computer hardware and software issues.
With a single instance, multi-tenant architecture, Clearwater offers award-winning investment portfolio planning, performance reporting, data aggregation, reconciliation, accounting, compliance, risk, and order management.
Each day, leading insurers, asset managers, corporations, and governments use Clearwater's trusted data to drive efficient, scalable investing on more than $6.4 trillion in assets spanning traditional and alternative asset types.
To be the world's most trusted and comprehensive technology platform that simplifies the entire investment lifecycle and eventually revolutionizes the world of investing.