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    Quality Management Team Leader - United Kingdom - Sja's West

    Sja's West
    Sja's West United Kingdom

    1 week ago

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    Description

    As the Regional Clinical Education Lead, you'll lead the delivery of the ambulance suite of qualifications, essential education, return to practice, and continuing professional development (CPD) opportunities within the ambulance role profiles in your region by leading a team of Regional Clinical Education Officers.

    You will work as a conduit between the clinical education team and ambulance operations to oversee the development and implementation of an effective training plan which meets the identified organisational needs in your region.

    Developing and managing a training plan including internal quality assurance and audit for the ambulance suite of courses and education activities in your region.

    Managing and supporting a team of Regional Clinical Education Officers to undertake their roles Management of training equipment in conjunction with the wider training team in your region.

    Acting as a conduit between the clinical education team and other relevant stakeholders across the organisation to maximise opportunities and drive collaborative working, reducing silo working and striving to be one St John.

    Working closely with the Regional Ambulance Leads and Regional Volunteering Managers to drive consistency across your region by establishing shared objectives, risk mitigations, and sharing best practice.

    Act as liaison between volunteer and employed managers, HR, and safeguarding teams to address people-related issues such as wellbeing concerns or conflict and ensure that these are dealt with efficiently and in accordance with SJA policies, whether informal or formal in nature.

    Represent the clinical education team directly and indirectly at regional and national levels, and where required, represent the team externally.

    Investigate and respond to candidate appeals in line with SJA policies. Responding to training queries, concerns, feedback, compliments, and complaints Champion and exemplify compassionate leadership and St John value
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