- Flexible working. We value flexible working arrangements and strive to provide them whenever possible. However, we recognize that certain roles and employment contracts may not allow for such arrangements.
- There when life happens. From Gender Affirmation Leave to Telstra's Additional Leave Day, we give you time to spend away from work when you need it most.
- Pay for performance. We recognize outstanding contributions through our generous incentive programs.
- Parental Leave. A gender-equal policy for all parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
- Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn 'on the job' and achieve university credits towards degrees and master's programs.
- Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
- Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
- As an Execution Specialist you will take ownership, prioritise, and action work requests to ensure field activity is swiftly and effectively executed by our field workforce. This is a key strategic driver of Telstra growth.
- You thrive on providing exceptional customer service through both written and verbal communication. You enjoy keeping stakeholders informed, responding quickly, and delivering superior outcomes to delight our customers.
- The role will be based on Newcastle, NSW and will be in a hybrid work environment.
- Accountable for prioritizing and managing day to day field execution and customer experiences within strict deadlines, operational business rules and service level agreements (SLAs).
- Demonstrate a deep understanding of customer service, identify customer needs and potential needs, ensuring it is the driving force behind the entire customer experience.
- Actively participate in communication of escalating risk and identifying improvement opportunities.
- Ability to priorities work effectively in line with business priorities to meet deadlines in a demanding environment.
- Ability to work effectively independently and as part of a team.
- Articulate relevant, timely, accurate and high-quality communications for exceptional stakeholder management and customer experiences, whilst maintaining effective working relationships.
- Ability to adapt quickly to change.
- Demonstrate strong attention to detail.
- Strong background in delivering either field or field workflow execution
- Strong communication skills
- Analytical Problem Solving
- Critical thinking
- Proficient stakeholder management and/or customer service expertise
- Continuous improvement
- Data modelling
-
Executive HR Specialist
1 week ago
HM Revenue and Customs Newcastle upon Tyne, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £27,650 - £34,372- National salary: £27,650-£29,728. London salary: £31,982-£34,372**Job grade**: · - Executive Officer**Contract type**: · - Permanent**Business area**: · - HMRC - CPO - Learning**Type of role**: · - Human Re ...
-
Service Advisor
1 week ago
JSL Solutions Ltd Newcastle upon Tyne, United KingdomWe have an excellent opportunity for a Service Advisor to work in one of the leading specialist automotive companies in the North East. · The Newcastle-based company is a well-established and highly successful specialist automotive company enjoying unprecedented growth. · You wil ...
-
Procurement Specialist
3 weeks ago
Cammach Bryant Newcastle upon Tyne, United KingdomOur client is looking for a Procurement Specialist on a contract basis, located in Aberdeen. · **ROLE** · The Procurement Specialist will support Procurement Lead executing Procurement Priorities in line with business goals and initiatives controlling the whole supply cycle (requ ...
-
Chief Financial Officer
3 weeks ago
Percy Hedley Foundation Newcastle upon Tyne, United KingdomBlair West are working with The Percy Hedley Foundation, one of the UK's largest regional disability organisations. Set up in 1953, the Foundation provides specialist pre-school, primary, secondary and post 16 education services, as well as a specialist further education college ...
-
Chief Financial Officer
3 weeks ago
Percy Hedley Foundation Newcastle upon Tyne, United KingdomPercy Hedley Foundation is one of the UK's largest providers disability services. We provide specialist pre-school, primary, secondary and post-16 education services, as well as a specialist further education college and a wide variety of day services for adults. We also provide ...
-
Validation Specialist
2 weeks ago
Science Solutions Recruitment Ltd Newcastle Upon Tyne, United KingdomI am currently recruiting a Validation Specialist for a pharmaceutical manufacturer in the North East. · As a validation specialist you will be responsible for working with departmental SMEs to establish, improve and maintain validation plans & processes in accordance with GMP an ...
-
Test Lead
2 weeks ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust Newcastle upon Tyne, United KingdomThe Test Lead is an integral member of the GMS, creating and delivering against the test strategy for the Genomic LIMS project and Project and Operations The Test Lead is responsible for the creation of the Programme Test Strategy and Test plans in line with Trust Test Policies T ...
-
SEO Executive
1 week ago
Central Employment Agency (North East) Limited Newcastle Upon Tyne, United Kingdom Full timeCentral Employment are delighted to be working with an expanding full service digital marketing and design agency, as they look to appoint a technically focused SEO Executive. · Up to £27k DOE + benefits · Onsite role, due to business requirements · SEO Executive profile: · W ...
-
SEO Executive
3 weeks ago
Concept Personnel Newcastle upon Tyne, United Kingdom**Job Title: SEO Executive** · **Location: Gateshead** · **Salary: £27k-£30k** · Our client is a popular, specialist manufacturer based in the North of England who is looking for a talented and experienced SEO Executive to join their team. · **Responsibilities** · - Technical SEO ...
-
Marketing Executive
2 weeks ago
Ronald James Group Newcastle upon Tyne, United KingdomRonald James Group · This company is looking for an enthusiastic marketing executive to help them with their overall marketing strategies. They are looking for someone who is able to grasp consumer behaviour trends and generate creative ideas. You should also be well-versed in sp ...
-
Marketing Executive
1 week ago
iamproperty Newcastle upon Tyne, United KingdomAre you a creative thinker with a passion for driving results? · Here at iamproperty we have a super new opportunity in our Marketing team for a Marketing Executive · Key responsibilities will include: · **Communications and brand advocacy** · - Support the delivery of our market ...
-
Test Lead
2 weeks ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust Newcastle upon Tyne, United KingdomThe Test Analyst is an integral member of the Business Solutions team, reporting and supporting the Test Manager across a broad range of projects. The Test Analyst is responsible for the design, creation and execution of test scripts which fully cover all functional and non-funct ...
-
Equality and Inclusion Specialist
3 weeks ago
Driver and Vehicle Standards Agency Newcastle upon Tyne, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £40,808**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - DVSA - People**Type of role**: · - Business Management and Improvement · - Human Resources · - Strategy**Working pattern ...
-
Hm Specialist Inspector
1 week ago
Health and Safety Executive Newcastle upon Tyne, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £55,808 - £59,993**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - HSE - Chemical Explosives & Microbiological Hazards Division (CEMHD) - CEMHD Unit 6 - Process Safety**Type of ...
-
Marketing- Business Development Manager
3 weeks ago
Macgregor Black Newcastle Upon Tyne, United KingdomMacGregor Black has several key opportunities for aspiring and driven individuals who are looking to work in a vibrant and dynamic environment based from our Newcastle & Leeds offices. · MacGregor Black are a leading International recruitment company, with a specialist focus on t ...
-
Social Media Freelancer
2 weeks ago
Black Box Donuts Newcastle upon Tyne, United KingdomThe Briers and their new site, Glassdrumman lodge are keen to grow their brand · We are seeking a talented and creative Social Media Freelancer to join our team. · As a Social Media Specialist, you will be responsible for managing and growing our social media presence across vari ...
-
Legal and Contract Specialist
2 weeks ago
JDR Cable Systems Newcastle upon Tyne, United Kingdom**JOB DESCRIPTION**: · We are looking for a Legal and Contracts Specialist to join our in-house team, this role can be based at any one of our UK sites: Littleport (Cambridgeshire), Hartlepool, Newcastle or Blyth. · **JOB REQUIREMENTS**: · You should ideally be a qualified Legal ...
-
Real Estate Chartered Legal Executive
2 weeks ago
SaccoMann Newcastle upon Tyne, United KingdomJob Details: · **Posted**: · - November · **Location**: · - Newcastle upon Tyne, Tyne and Wear**Salary**: · - Negotiable · **Division**: · - Chartered Legal Executives · **Practice Area**: · - Commercial Property · **Type**: · - Permanent · **Experience**: · **Ref**: · - HLM1420 ...
-
Marketing Executive
2 weeks ago
iamproperty & iamsold Newcastle upon Tyne, United KingdomAre you a creative thinker with a passion for driving results? · Here at iamproperty we have a super new opportunity in our Marketing team for a Marketing Executive · Key responsibilities will include: · **Communications and brand advocacy** · - Support the delivery of our market ...
-
SaccoMann Newcastle upon Tyne, United KingdomJob Details: · **Posted**: · - August · **Location**: · - Newcastle upon Tyne, Tyne and Wear**Salary**: · - Negotiable · **Division**: · - Chartered Legal Executives · **Practice Area**: · - General Litigation · **Type**: · - Permanent · **Experience**: · - Legal Executive · **R ...
Execution Specialist - Newcastle upon Tyne, United Kingdom - Telstra
Description
Employment Type
PermanentClosing Date
29 Sept :59pmJob Title
Execution SpecialistJob Summary
Job Description
Connect with Telstra
We're all about helping our customers connect faster, better, and smarter. And that's where you come in, to help us realize our purpose to build a connected future so everyone can thrive.
Here's what you can expect from us
Make a difference
As part of Global Business Services, your mission will be to bring together and simplify customer services operations and internal support services. Deliver great experiences, simplify, and innovate, and drive profitability across a global operating footprint.
About the role
Key Responsibilities
About You
We're looking for someone who has experience in:
Highly desirable qualifications
If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you
We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process.