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    Senior Pension Administrators - Leeds, United Kingdom - Interactive Investor Plc

    Interactive Investor Plc
    Interactive Investor Plc Leeds, United Kingdom

    2 weeks ago

    Default job background
    Part time
    Description
    interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
    We've been helping investors for over 25 years.

    We're now the UK's number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.

    For a simple, flat monthly fee we provide a secure home for your pensions, ISAs, and investments.

    We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

    The role is responsible for performing key task validation, authorisation and quality assurance, as well as the administration and oversight of key controls for all our Sipp .

    Help supervise workloads & train junior members of the team and assist customer queries.

    The role individual is required to utilise subject matter expertise to resolve complex client and employee queries, identify operational efficiencies and best practice opportunities, and initiate action to maintain compliance in the face of a continually changing regulatory environment.

    The role is responsible for the completion and administration of risk management documentation and the subsequent liaison with Operational Oversight.

    The role is responsible for testing system updates as part of system enhancements.

    This role will act as a technical referral point with the team, to support the manager with escalated queries, project planning and implementation.

    CONTROL (RISKS, FINANCIALS, PROCESSES)


    • To perform live task validation and authorisation, as well as retrospective quality assurance
    • To complete department risk management documentation such as Risk Events and Regulatory Breaches and track delivery of subsequent actions including the necessary liaison with Operational Oversight
    • To identify areas of risk/exposure within the department and to suggest ways in which such risks could be mitigated
    • Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance.
    • Maintain the first line of defence by operating risk controls assigned to the individual
    • Maintain the first line of compliance defence by ensuring team adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation
    • Responsible for ensuring all CASS related activities and processes are completed daily to safeguard client assets.
    • Make informed risk decisions and effectively and credibly debate and challenge management recommendations within your role in line with the approved Risk Appetite Framework
    To ensure that procedures are up to date and provide technical coaching in regards to revised procedures, systems enhancements or regulatory changes impacting the department


    • In conjunction with the Manager ensure that all delivery promises & performance standards are achieved and provide feedback to the individual.
    • Complaints – recognise & escalate complaints to the manage, and collate information and be aware of themes
    To perform departmental testing when called upon


    • Maintain & develop further knowledge of Pensions within the team
    • Identify training needs and raise with the manager, proposing solutions where possible
    • Effective use of MI and data analysis to aid problem solving
    • Risk and control skills to provide effective Quality Assurance across key processes
    • Customer & Quality focused
    • Monitoring changes to the legislation and communicating to the team & the wider business
    Detailed knowledge in Sipp's and Pensions from an industry perspective


    • Know the Financial Services Sector – specifically Wealth Management
    • Know the regulatory environment and associated risks that impact the department and require managing
    • Understand the principles of Training and Competence
    • Understand the Interactive Investor Sipp & Pension Trading Account
    Technical expertise keep abreast of development and changes in legislation specifically Pensions
    Intermediate MS Office Skills.


    • Knowledge – demonstrate a thorough understanding of Anti – Money Laundering, Pension Regulations. Minimum 2 years' experience in Pensions
    #
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