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    CRM, Technology and Ops Manager - Newcastle upon Tyne, United Kingdom - Sage City

    Sage City
    Sage City Newcastle upon Tyne, United Kingdom

    1 week ago

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    Description
    Sage Vacancy CRM, Technology and Ops Manager #sagecareers Sage Vacancy CRM, Technology and Ops Manager #sagecareers sage careers

    Applicant Portal Job Details:
    CRM, Technology and Ops Manager


    Full details of the job.

    Job Title CRM, Technology and Ops Manager Job Description The CRM, Technology and Ops Manager role is the "glue" between teams inside and outside the sales/services function.

    It acts as a designer of solutions where there is a gap or improvements regarding our ways of working, processes and methodology.

    Summary of your day-to-day?

    Capture and define the services and sales requirements that are needed to correctly use Salesforce while being consistent with the global standard.

    Understand and implement the global process principles, process and methodologies. Increase user adoption through enablement/communication material, creating and updating playbooks, on demand content. Key Responsibilities Minimum qualifications


    • 3-5 years experience with Salesforce (deep understanding of)
    • Experience with other CRMs advantageous
    • Experience and understanding of technical and system administrator concepts
    • Experience gathering, prioritizing, and tracking metrics for improving the sales and services processes.
    • Any experience with other technologies will be appreciated: Docusign, Outreach, Timetrade, Jira, Service Now...
    • Salesforce Certifications advantageous Dig deeper about who we are:

    Who is Sage:

    Life at Sage:

    Our Values & Behaviors:
    How we make a difference:
    Sage Business Cloud - SaaS for

    Every Business:
    Your benefits
    Benefits video –


    • Comprehensive health, dental and vision coverage
    • Work away scheme for up to 10 weeks a year
    • On-going training and professional development
    • Paid 5 days yearly to volunteer through our Sage Foundation
    • Flexible work patterns and hybrid working Function Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites. We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, colour, age, religion, sexual orientation, gender identity, national origin, disability or veteran status. #J-18808-Ljbffr
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