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    Product Education Associate - United Kingdom - Highland Capital Europe

    Highland Capital Europe
    Highland Capital Europe United Kingdom

    2 weeks ago

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    Description

    Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.

    In 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

    We are looking for an hard-working and dedicated individual with a passion for content creation and communication to join our Product Education team. The Product Education Associate will be responsible making Contentsquare's products easy to use by crafting engaging training content for multiple audiences.

    On a typical day you might:

    Plan, develop, organize, write and edit technical documentation of our platform, methodology, new features, and use cases for our client audience

    Meet with Product Managers, Product Marketing, and Knowledge Management on new features coming within assigned product lines.

    Create tutorials, step-by-step instructions, and scenarios for E-Learning training courses and our Help Center guides.

    Deliver a consistent and cohesive voice across all Contentsquare content and documentation.

    Analyze feedback and prioritize content updates.

    Assist in planning and implementing enterprise level E-Learning solutions for our wide portfolio of clients.

    Partner with the translation team to ensure content is available for our global audience.

    What you'll need to succeed:

    Excellent written and oral communication skills.

    Strong attention to detail with the ability to multitask.

    Adept at communicating technical concepts clearly and precisely.

    Ability to meet deadlines and work under pressure in a fast-paced environment.

    Independence in carrying out assigned tasks.

    Proficiency working with Slack and Google Suite.

    Creative, empathetic, collaborative, optimistic, and curious.

    Nice to have :

    Experience working with Learning Management Systems, Content Authoring Solutions, and Zendesk Guides.

    Fluency in a second language.

    Why you should join Contentsquare:

    We're humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.

    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.

    We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.

    Our clients, partners and investors love our industry-leading product.

    To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

    Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.

    Work flexibility: hybrid and remote work policies.

    Generous paid time-off policy (every location is different).

    Immediate eligibility for birthing and non-birthing parental leave.

    A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.

    Every full-time employee receives stock options, allowing them to share in the company's success.

    We offer many benefits in various countries -- ask your recruiter for more information.

    Uniqueness is embedded in our DNA as one of our core values. Even if you don't meet all of the requirements above, we encourage you to apply.

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.

    #J-18808-Ljbffr
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