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Milton Keynes

    Care Liaison Officer - Milton Keynes, Buckinghamshire, United Kingdom - Mears Group PLC

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    Description
    Full Time Permanent.
    Salary up to £25,200 per annum , plus, company van & fuel card.
    We are the largest provider of repairs and maintenance, and regeneration services across the UK.

    Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations.

    You will be working alongside Milton Keynes Borough Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community

    A Customer Liaison Officer within our Milton Keynes branch you will positively represent Mears, working closely with the contract operational team and customers daily.

    Support Customer Service Centre with resolution of front-line complaints and queries
    Support delivery of customer training to operational teams
    Act as a Mears brand ambassador
    Ensure all related policy, process and procedures are fully adhered to
    T skills particularly in Microsoft Word and Excel.
    Good written & verbal communication skills in English
    25 days annual leave plus bank holidays
    ~ Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
    ~ Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
    ~ Family friendly policies
    ~ Company Van, Fuel Card and Uniform

    Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.



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