Jobs

    Technical Support Analyst - City of London, Greater London, United Kingdom - VirtueTech Recruitment Group

    VirtueTech Recruitment Group
    VirtueTech Recruitment Group City of London, Greater London, United Kingdom

    3 weeks ago

    Default job background
    Description
    Job Description IT Support Analyst | Fintech | London City, On-Site | up to £45k + Benefits, Bonus


    Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an IT Support Analyst to join the London-based offices.

    As the Technical Support Specialist , you will be a vital link between the company's stakeholders, which include those from operations to product, ensuring that the company's systems are functioning and providing the technical solution that their product promises to deliver.

    Being a versatile Technical Support Specialist , you will fulfil a pivotal role within the team, encompassing technical support for internal staff, onboarding of new employees, and maintenance of internal systems like CRM .

    Additionally, this role entails providing second-line support for their specialised external applications.
    #If you have an interest in SQL, or you've dabbled in it, then this role will give you the chance to work with it a lot more too.

    Providing timely technical support and assistance to internal employees via in-person support, ticketing system, phone, or email.

    Troubleshooting technical issues related to hardware, software, network connectivity, and internal systems, escalating complex issues to appropriate teams when necessary.

    Collaborating with IT and other relevant teams to implement solutions, upgrades, and improvements to internal systems and infrastructure.

    Assisting in the onboarding process for new employees, including setting up accounts, providing technical orientation, and ensuring access to necessary resources and systems.

    Providing 2nd line support for our custom external applications, diagnosing and resolving technical issues to ensure smooth operation for our customers.

    Supporting and administration of internal systems such as CRM, ensuring data integrity, user access, and system functionality.
    Conducting training sessions and workshops to educate internal employees on best practices, new technologies, and internal tools.
    Identify opportunities for process improvements and efficiency gains within the IT support function.

    #The Salary for this Technical Support Specialist role is paying up to £45,000 on base + Benefits Package and Bonus.
    #The company is based in London City , with easy access to major stations including Liverpool Street and Bank. Previous experience in an internal technical support role or similar position with a minimum of 2 years of strong IT Support experience.
    Exposure to C# and SQL Support Queries would be great.
    Solid understanding of hardware, software, operating systems (Windows, macOS), and basic network principles.
    Experience with Microsoft 365 suite, productivity tools, and internal systems (e.g. CRM) is preferred.

    Experience or Exposure to any of the following technologies, tools, and languages is a plus: Azure, C# .NET, SQL, Postman, HubSpot, TestRails, HTML, JavaScript, 3CX.

    #If you are interested in applying for this Technical Support Analyst Role , please respond to this ad with your updated CV or send it directly to .
  • Remit Resources

    IT Support Analyst

    1 week ago

    Remit Resources City of London, United Kingdom

    IT Support Analyst needed by this global professional services firm in their London City Head Office. The role will report directly to the Head of IT supporting an office of 70 users, in person and virtually. · Responsibilities are broad and include providing 1st and 2nd Line sup ...

  • Redway HR Ltd

    IT Support Analyst

    2 weeks ago

    Redway HR Ltd City of London, United Kingdom

    We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul's Cathedral in making the best use of their IT equipment and systems. · In this role you will be the first point of contact for all IT problems, queries and requests a ...

  • BCT Resourcing

    IT Support Analyst

    3 weeks ago

    BCT Resourcing City of London, United Kingdom

    We are looking for an IT Support Analyst to join a reputable and rapidly expanding organisation. This company is going through a period of growth due to continued success (even during the last few years). · Technology is critical to this organisation, therefore there are always n ...

  • Career Concept

    IT Support Analyst

    3 weeks ago

    Career Concept City of London, United Kingdom

    **IT Support Engineer** · Helpdesk, 1st 2nd Line Support, Service desk · Office 365 Windows support along with Networking, hardware and some Mac · opportunity to join a professional not-for-profit organisation who are globally recognised, supporting internal users within a small ...

  • IPOE Consulting

    IT Support Analyst

    6 days ago

    IPOE Consulting City of London, United Kingdom

    International Banking Group based in London, are looking to recruit an experienced IT Support Analyst to join their team. This position requires maintaining and enhancing not only the end user computing environment but also working closely with the systemadministrator to maintain ...

  • Career Legal

    IT Support Analyst

    2 days ago

    Career Legal City of London, United Kingdom

    1st/2nd Line IT Support Analyst - Global Law Firm - Up to £45,000 · IT Support Analyst with experience of working in IT support within a legal environment is required by a Global Law Firm located in London For this role, you must have worked for a law firm previously in an IT sup ...

  • Jobfinders

    IT Technical Support Analyst

    2 weeks ago

    Jobfinders City of London, United Kingdom

    **IT/Support/Technical Support/Desktop/Analyst/1st/2nd line support/£35000/City/Immediate Start/Permanent** · **Due to expansion**, we are looking for a permanent, professional, IT/Technical Support Analyst to join an existing Technology team of 10 that supports in the region of ...

  • Larbey Evans

    Desktop Support Analyst

    3 weeks ago

    Larbey Evans City of London, United Kingdom

    Our client is a prestigious US law firm - they are now looking to recruit an experienced Desktop Support Analyst to join their busy and expanding IT team in London. · As part of their Desktop Operations team, you will facilitate desktop service request fulfilment, provide guidanc ...

  • Red 10

    Application Support Analyst

    2 weeks ago

    Red 10 City of London, United Kingdom

    My client, a specialist Investment Management company Services is seeking a Application Support Analyst to join their team. · **This client of mine offer a hybrid working approach (2/3 days working from London and the rest working from home).** · - Charles River/other OMS and any ...

  • Auriol Resource

    Junior IT Support Analyst

    1 week ago

    Auriol Resource City of London, United Kingdom

    **Junior IT Support Analyst - London, City** · **Key responsibilities: · - ** · - Internal IT contact for suppliers and staff · - Raise and manage support tickets through to conclusion · - Escalate to internal IT team where appropriate · - Carry out admin duties on Instanda, Xube ...

  • Chamberlain Career Management Limited

    Risk Support Analyst

    3 weeks ago

    Chamberlain Career Management Limited City of London, United Kingdom

    **Position**: Risk Support Analyst · **Location**: London · **The Business**: · A leading London based Fintech that has developed a class leading supply chain finance platform designed for mid-market entities globally - a business with a goal to make finance fairer and more trans ...

  • Archax

    Junior Support Analyst

    3 weeks ago

    Archax City of London, United Kingdom

    Archax is an FCA-regulated exchange, broker and custodian for digital assets, targeted at professional and institutional clients. Our services cover all types of digital assets - from cryptocurrencies to NFTs to digital securities - as well as traditionalfinancial instruments too ...

  • Romans Recruitment Ltd

    Senior IT Support Analyst

    2 weeks ago

    Romans Recruitment Ltd City of London, United Kingdom

    An exciting opportunity has arisen to join a prestigious International Law Firm in London for a 6 month FTC. See full job description below: · **Essential Job Functions and Responsibilities** · - Ensure end-users have satisfactory level of support by enforcing SLAs for IT support ...

  • Career Legal

    Systems Support Analyst

    1 week ago

    Career Legal City of London, United Kingdom

    Overview · principal duties · - End-user IT support: · - Software installation and maintenance: · - Telephony and videoconference support: · - Hardware installation and maintenance: · - Operational duties: · - Assists with systems administration tasks: · - Technology projects: · ...

  • Omni RMS

    Application Support Analyst

    1 week ago

    Omni RMS City of London, United Kingdom

    **Application Support Analyst | Financial Services** · **City of London/Hybrid** · **Role** · My client, a well-known market leading Financial Services organisation, is seeking an Application Support Analyst to join them on a permanent basis. · **Skills**: · - Strong technical sk ...

  • Picture More

    Deskside Support Analyst

    6 days ago

    Picture More City of London, United Kingdom

    **Deskside Support Analyst** · Are you a 2nd line support analyst looking for a new challenge? · Do you thrive providing face to face and hardware support in a professional environment? · **Responsibilities**: · - Provide 2nd line technical support, ensuring all issues are docume ...

  • INTEC SELECT LIMITED

    Application Support Analyst

    3 days ago

    INTEC SELECT LIMITED City of London, United Kingdom

    **Application Support Analyst - Re-Insurance & Actuarial Systems** · **Overview**: · An excellent opportunity has arisen with our client who are a global insurance provider with a unique approach to the market. We are seeking an ambitious Application Support Analyst to join a glo ...

  • Jobfinders

    IT Technical Support Analyst

    2 days ago

    Jobfinders City of London, United Kingdom

    **IT/Support/Technical Support/Desktop/Analyst/1st/2nd line support/£35000/City/Immediate Start/Permanent** · Due to expansion, we are looking for a permanent, professional, IT/Technical Support Analyst to join an existing Technology team of 10 that supports in the region of 1000 ...

  • Devonshire Hayes Recruitment Specialists Limited

    Senior IT Support Analyst

    3 days ago

    Devonshire Hayes Recruitment Specialists Limited City of London, United Kingdom

    Our London based client is looking for a talented and dedicated Senior IT Support Analyst to join their expanding team. You will be tasked with the following, · - An understanding of ITIL is essential, a qualification would be preferable. · - Expert knowledge, understanding and e ...

  • N P Associates

    Support Analyst, 2nd

    21 hours ago

    N P Associates City of London, United Kingdom

    **Support Analyst, 2nd / 3rd Line Support, Application Support - Financial / Banking** · **Required Skills**: · - Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. · - Extensive experience of at least on ...