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Liverpool

    Reception Administrator - Liverpool, United Kingdom - Torus Group

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    Part time
    Description

    Support Network - Extra Care

    We are recruiting for a part time position of 25 hours per week at Spinnaker House, Rock Ferry, Wirral. Spinnaker House is our 5th purpose built Extra Care Scheme to be delivered by June 2024. The supporting local authority has commissioned an experienced registered care providers to deliver care and support 24/7 to enable people aged 55+ to remain independent and living well. The facility will have a dedicated Torus housing team who will work collaboratively with the care provider to ensure all residents are able to access opportunities to actively engaged in social activities and events on their schemes and in their local communities. The scheme includes commercially operated bistro and salon which will offer an exciting opportunity for a local business to deliver services to residents and people in the surrounding areas.

    This is an important role in which you will:

    • Play a key role in providing a customer focussed reception service in an Extra Care Setting.
    • Provide an effective administrative support service within the Extra Care Network.
    • Work as part of a high performing team to ensure that residents receive high quality care and support services to meet their individual needs.

    To be successful in this role you will:

    • Experience of providing a customer focused reception service.
    • Experience of providing administration support to colleagues using excellent IT skills with good knowledge of Microsoft software including Excel, Word, Publisher.
    • Experience of working with older and or vulnerable people within a housing or social care environment.
    • The ability to deliver tasks and outcomes within agreed timescales.
    • The ability to learn in-house systems efficiently.
    • Evidence of operating collaboratively as one team to take collective responsibility for overall performance.
    • Be willing to achieve CIH Housing and Property Management Level 3 qualification.

    Happy to Talk Flexible working

    PLEASE NOTE:

    Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;

    • Right to work verification
    • Qualification certificate check
    • 2x Completed references
    • OH Health Questionnaire – Fit For Work
    • DBS check (if required for role)
    • Completion of all new starter documentation including signed T&C's

    The Torus Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Each successful applicant will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks.



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