Sr. Manager, Tech Training - United Kingdom - Pegasystems

Description

Pega provides innovative technology to the world's most sophisticated organizations. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer-centric.

Picture Yourself at Pega:

Pega is looking for a self-motivated, proactive and driven Manager within Technical Enablement Delivery and Business Development. You will be responsible for driving client and partner enablement conversations within the EMEA region.

This includes business development initiatives, working closely with the instructor led training and curriculum development teams to ensure that we are offering dynamic and innovative solutions to meet our ecosystems enablement needs.

You will design and execute a regional business plan to achieve your key revenue target through development or strategies, programs, initiatives and solutions to effectively assist our internal sales/ delivery teams and partners

What You'll Do at Pega:

• Develop and execute strategies to sell Pega technical training and certification programs to new and existing clients.
• Build and maintain strong relationships with clients, understanding their business needs and how Pega training can enhance their team's skills and performance.
• Work closely with the Pega training team to stay updated on course offerings, certification updates, and new training methodologies.
• Collaborate with sales and marketing teams to identify leads, develop sales collateral, and participate in industry events to promote training offerings.
• Conduct training needs assessments with clients to recommend customized training solutions, ensuring alignment with their business objectives and Pega's capabilities.
• Monitor training sales performance, generating reports and insights to inform future sales strategies and training development.
• Provide feedback to the curriculum development team on market needs and trends to aid in the creation of relevant and impactful training content.
• Ensure a seamless customer journey from training inquiry through to post-training evaluation, maintaining high levels of customer satisfaction.

Who You Are:

• You are an expert relationship builder and develop strategic partnerships that generate mutually beneficial outcomes for the technical training team and clients/ partners.
• You understand and can evangelise the benefits of enablement to close incoming leads and source new leads from other GTM teams and effective marketing of our offering. In addition you are a thought leader in our industry and understand the needs of customers who are embarking on their digital transformation journey.
• Also, you excel at collaborating with multiple stakeholders to produce solutions that include sales assets such as customer presentations, course material, brochures etc.
• It would be advantageous if you have experience within technical training and enablement, understanding what solutions would be appropriate to sell to the wider partner/client ecosystem
• The ideal person would have an understanding our (Pega) solutions, but if not, comfortable in learning to gain this.

What You've Accomplished:

You will have demonstrated ability to translate technical solutions into strategic business outcomes.

Critical to this position is the ability to collaborate with multiple cross-functional stakeholders, leadership, account executives and other alliances executives to effectively create a true win-win outcome.

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities – we are passionate about internal mobility
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Meet Our Team:

Pega provides innovative technology to the world's most sophisticated organizations. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer-centric.

Picture Yourself at Pega:

Pega is looking for a self-motivated, proactive and driven Manager within Technical Enablement Delivery and Business Development. You will be responsible for driving client and partner enablement conversations within the EMEA region.

This includes business development initiatives, working closely with the instructor led training and curriculum development teams to ensure that we are offering dynamic and innovative solutions to meet our ecosystems enablement needs.

You will design and execute a regional business plan to achieve your key revenue target through development or strategies, programs, initiatives and solutions to effectively assist our internal sales/ delivery teams and partners

What You'll Do at Pega:

• Develop and execute strategies to sell Pega technical training and certification programs to new and existing clients.
• Build and maintain strong relationships with clients, understanding their business needs and how Pega training can enhance their team's skills and performance.
• Work closely with the Pega training team to stay updated on course offerings, certification updates, and new training methodologies.
• Collaborate with sales and marketing teams to identify leads, develop sales collateral, and participate in industry events to promote training offerings.
• Conduct training needs assessments with clients to recommend customized training solutions, ensuring alignment with their business objectives and Pega's capabilities.
• Monitor training sales performance, generating reports and insights to inform future sales strategies and training development.
• Provide feedback to the curriculum development team on market needs and trends to aid in the creation of relevant and impactful training content.
• Ensure a seamless customer journey from training inquiry through to post-training evaluation, maintaining high levels of customer satisfaction.

Who You Are:

• You are an expert relationship builder and develop strategic partnerships that generate mutually beneficial outcomes for the technical training team and clients/ partners.
• You understand and can evangelise the benefits of enablement to close incoming leads and source new leads from other GTM teams and effective marketing of our offering. In addition you are a thought leader in our industry and understand the needs of customers who are embarking on their digital transformation journey.
• Also, you excel at collaborating with multiple stakeholders to produce solutions that include sales assets such as customer presentations, course material, brochures etc.
• It would be advantageous if you have experience within technical training and enablement, understanding what solutions would be appropriate to sell to the wider partner/client ecosystem
• The ideal person would have an understanding our (Pega) solutions, but if not, comfortable in learning to gain this.

What You've Accomplished:

You will have demonstrated ability to translate technical solutions into strategic business outcomes.

Critical to this position is the ability to collaborate with multiple cross-functional stakeholders, leadership, account executives and other alliances executives to effectively create a true win-win outcome.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities – we are passionate about internal mobility
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

#LI-Remote #LI-PD1

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture .

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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