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    Technology Support Engineer - United Kingdom - Ford Motor Company

    Ford Motor Company
    Ford Motor Company United Kingdom

    Found in: Jooble UK O C2 - 2 days ago

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    Description
    Ford Pro is a global business within Ford committed to commercial customer productivity.

    Ford Pro delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology and engineered for uptime.

    A true one-stop shop, offering a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into new era of electrification - an ecosystem which includes Vehicles, Charging, Servicing, and Intelligence (Telematics/Data).

    Reporting to the Europe Quality Lead, Ford Pro, the Ford Pro Charging Technical Support Specialist (L2) is to action and resolve technical issues impacting Ford Pro Charging and Intelligence solutions impacting the customer's ability to successfully use the solution to optimize business and fleet needs.

    You will be responsible to triage and identify root technical issues with defined SLAs and work with the engineering, field, or vendors to efficiently resolve customer impacting issues.

    We're looking for talented individuals to join the Ford Pro team and play an integral role in delivering a seamless customer experience across Ford Pro European Markets.

    You'll be part of a growing organization on a mission to create a one-stop shop to help our customers increase uptime and productivity, while reducing complexity and cost of ownership.

    When you join the Ford Pro team you will discover all the benefits, rewards and development opportunities you'd expect from a diverse global leader.

    You'll become part of a team that is already leading the way, with ingenious solutions and robust products - and it is always ready to go further.

    #J-18808-Ljbffr
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