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    Support Engineer - London, United Kingdom - Michael Bailey Associates

    Michael Bailey Associates
    Michael Bailey Associates London, United Kingdom

    1 week ago

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    Description
    Graduate VIP Support Engineer
    Full-time Permanent Position

    Michael Bailey Associates are an International Consultancy headquartered in the UK, with offices in the Netherlands, Germany, Switzerland, Singapore, and Australia.

    We specialise in IT, Telecommunications, Finance, Pharmaceutical, Automotive and Oil and Gas sectors across Europe and Asia Pacific.
    For over 30 years, we have designed, managed, and implemented project solutions to support our global client base.

    Our client is looking for Desktop Support Engineers who would like to take the next step into VIP support.

    This is an excellent opportunity for candidates that have an adaptable mindset, can be flexible and feel can fit into a team with senior engineers.

    The Desktop Support Engineer will efficiently address the Executive/VIP's requests whilst minimising IT risk, keeping the users' down time at a minimum by providing an enhanced and personalised IT support service for the subscribers at the required location.

    Experienced IT support trouble shooting skills of Microsoft Operating Systems (Windows 7/10), Apple iOS on mobile devices and Microsoft Office products 2010/2016/O365
    Experienced in using and supporting collaboration tools such as CISCO/Polycom Videoconferencing equipment, CISCO Telepresence and Lync/Skype for Business meetings
    First and/or second line support IT Service Desk experience
    Working experience using ITIL processes (ITIL Foundation Certification preferred)
    Proven desktop support experience

    Here at MBA, we are committed to giving all employees the opportunity to grow a sustainable career.

    Our culture is one where ambitious people irrespective of, ethnicity, background, education or gender can achieve their personal and professional goals.

    We offer a competitive salary and flexible benefits package.
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