- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Delivery of all KPI's, meeting all company standards
- Recruitment and training of the team Personal characteristics:
- A hands on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Able to numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structure approach to work
- Spatial awareness
- Be fully flexible across the week Salary/Pay: £27,000
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Store Cover Manager - Glasgow, United Kingdom - Deichmann
Description
Purpose
: Here at Deichmann we are looking to appoint a Cover Manager, based at our store in Glasgow, covering additional stores in Scotland.This is a full time, permanent position, paying £27,000.
What is a Cover Manager?
- Our Cover Managers are our fast track, high potential managerial talent
- After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores.
- For this particular role the stores you will cover/support after training include: Glasgow, East Kilbride, Clydebank, Irvine, Coatbridge, Dundee and additional stores considered to be within a reasonable commuting distance.
- It is therefore essential that you can travel within a defined geographical area.
- On successful completion of training, Cover Managers are in an ideal position to be given the opportunity for promotion to Store Manager. Ideal candidate: Our ideal Cover Managers are likely to have previous experience at supervisor / management level within a retail store.
If you are looking to progress your retail career to into store management roles and beyond, it is the ideal opportunity.
- You must be fully flexible in terms of travel as you could be working in a number of different stores.
- You will have previous experience of working at management or supervisory level, in retail or a related sector. Key activities: