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Gillingham

    Support Secretary - Gillingham, United Kingdom - Medway NHS Foundation Trust

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    Permanent
    Description

    Job summary

    Support Secretary - ENT

    Division: Surgery & Anaesthetics

    Care Group: Surgical Services

    Band: 3

    We are recruiting for a Support Secretarywho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

    Main duties of the job

    The successful people will be responsible for supporting the Ear, Nose and Throat specialist team.

    Excellent typing experience is essential and you will need to be well organised and cope well under pressure.

    You should enjoy working as part of a multidisciplinary team and be confident liaising with general practitioners, consultants, patients and other hospital departments.

    Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

    We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

    To contribute to our exciting future and become part of our team, apply today.

    About us

    Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

    Our Trust is a great choice for people who want to develop their career in an ambitious environment.

    The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

    All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

    We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

    All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

    Job description

    Job responsibilities

    To accurately complete the audio-typing of the clinic within agreed turnaround times.

    To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.

    To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).

    To be responsible for sending out and distributing clinic letters.

    Person Specification

    Qualifications

    Essential

  • Educated to GCSE level including English or equivalent qualification/experience
  • Qualification in audio-typing or proven experience of audio-typing within a healthcare setting
  • Experience

    Essential

  • Proven experience of using Medical Terminology
  • Previous office experience
  • Knowledge

    Essential

  • Computer literate including ability to use Microsoft packages such as Excel
  • Maintenance of patient confidentiality at all times
  • Skills

    Essential

  • Excellent communication skills - written and verbal
  • Good interpersonal skills
  • Values Based Question

    Essential

  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome


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