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    Online Designer - United Kingdom - F5 Consultants

    F5 Consultants
    F5 Consultants United Kingdom

    2 weeks ago

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    Description

    Conversation DesignerRemote Working (UK Based)Salary £35,000 - £45,000Health Tech / Tech for GoodA unique opportunity is on offer to join a forward-thinking health-tech start-up as a Conversation Designer.

    You would own the design and maintenance of a conversational chatbot which supports women through healthcare challenges, including breastfeeding, pregnancy, fertility, and menopause.

    Since starting up 3 years ago their journey so far has been one of extreme success.

    They have won several innovation awards, received significant financial investment, been accredited by the NHS and praised by the media including BBC and Sky News.

    ResponsibilitiesAnalyse user interactions and write scripts to create and refine dialogue.
    Conduct usability testing and utilise data analytics improve the user experience.
    Work alongside the Machine Learning Engineer to train and optimise language understanding models.
    Develop and define user personas to inform dialogue design, ensuring that conversations resonate with target audiences.
    Collaborate with both technical and clinical teams.
    RequirementsHands-on experience designing conversational interfaces such as chatbots, voice assistants or virtual agents.
    Knowledge of NLP concepts such as sentiment analysis, and intent recognition.

    Experience working in agile development environmentsFamiliarity with virtual agent platforms such as IBM Watson or DialogFlowStrong writing and scripting skills.

    On offerRemote working (UK), with occasional team meet ups.
    Work in a highly talented team company with a passion for improving women's health.25 days annual leave + UK bank holidaysEnhanced parental leaveLearning & development funding and support
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