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Experis Belfast, United KingdomCustomer Support Specialist, Service Desk Analyst £32-38k + Benefits18 month contract2 days a week on site in Belfast (BT1)Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by c ...
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Application Support Analyst - Belfast, United Kingdom - Hayward Hawk
Description
Application Support Analyst 2 Years FTC Belfast (Hybrid) I am currently recruiting for an Application Support Analyst for our client in Belfast.
This role will be a 2 year FTC and will be Hybrid 50/50.The Role:
Continuous support, maintenance, and management of enterprise applications utilized across the company, including: Elite 3e Intapp suite and Matter workflow system (Open/Wallbuilder/Conflicts/Time/Time Capture) Carpe Diem Administration and support for the firm's database platforms, focusing mainly on MS SQL (all versions) and MongoDB.
Assistance for all other global applications not covered by the DMS and M365 teams, such as:SharePoint 2010 on-premises applications Various legal technology apps (not based on office software)
Management and support of the Dynamics365 platform and related applications, encompassing:
Software packaging, configuration, deployment, and patching Providing technical expertise for project needs as necessary
Requirements:
A minimum of 2 years IT experience, including at least one year in a third-line support role, handling several of the technologies mentioned in this job description.
An understanding of the high demands business places on support teams. Capable of working effectively within a broader team setting, often under conditions of ambiguity and conflicting priorities. In-depth, hands-on knowledge of managing and maintaining IT infrastructure and services within a Microsoft technology environment.Skills:
3rd Line application support Technical Support