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    Supplier Quality Manager - reading, United Kingdom - Project People

    Project People
    Project People reading, United Kingdom

    5 days ago

    Project People background
    Description
    Job Description

    Quality Manager – Supplier & Site Assurance

    06 months Contract

    Reading – Hybrid working

    MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.

    Context:

    The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences.

    The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE. The role will work closely with the HSEQ team, Commercial and shareholders to ensure that working relationships are effective with our operational support partners.

    What you will do:

    • In conjunction with the Commercial and Health & Safety functions, lead on developing the Supplier Accreditation and Assurance Model.
    • Develop supplier assurance and accreditation policies, standards & processes to provide clarity to suppliers regarding roles and responsibilities when working on the network.
    • Work with the Commercial, Infrastructure Management and H&S teams to ensure that standards and processes are defined and implemented for supplier competency assessment & monitoring and effective site hand out and hand back management.
    • Identify opportunities for improved use of IT tooling for management and monitoring of supplier accreditations.
    • Ensure alignment of supplier accreditation and assurance processes with industry best practice.
    • Work with our Health, Safety and Quality partner and our Shareholders to define and implement a supplier audit and non-conformance activity that effectively covers the lifecycle of supplier site activities.
    • Work with stakeholders to implement processes and gateways for assurance of right first-time delivery, allowing for deviations to be identified prior to escape.
    • Support leadership and operational teams in the definition and implementation of process assurance and improvement across the supply chain.
    • Drive the Continuous Improvement culture within the MBNL ecosystem, with appropriate CI methodologies, to bring about sustained improvements.

    What we are looking for:

    • A proven track record in Supplier Quality Assurance and/or Supplier Development
    • Excellent interpersonal/communication skills.
    • Proven experience in quality assurance, supplier audit and process analysis.
    • Organised, analytical, and systematic in approach to work.
    • Confident to challenge and resolve problems through to conclusion.
    • Good all-round administration and co-ordination skills are essential.

    Nice to have:

    • Understanding of the Telecommunications and Construction industries
    • Working within a managed services ecosystem would be beneficial.

    MBNL – building strength through inclusion.

    At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

    We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

    MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.

    To apply for the Supplier Quality Manager please send your CV to

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