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Service Advisor
1 week ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW200- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £28080-£31580 per annum**Job description**: · **Vacancy - Service Advisor - Liverpool** · Our client, the best motor trade employer in the Northwest, are looking to recruit an expe ...
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Service Advisor
3 days ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW43R9- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £30000-£39000 per annum**Job description**: · **Service Advisor - Liverpool** · We are looking for an experienced Service Advisor for a competitive role in the Liverpool area · So ...
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Service Advisor
1 week ago
Auto Skills UK Liverpool, United KingdomSERVICE ADVISOR · Basic Salary -£26,000 · OTE - £31,000 · Working Hours - Monday - Friday 08:00 - 18:00 + Saturday mornings on a rota basis · Location - Liverpool · Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed ...
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Service Advisor
1 week ago
Motorhub northwest ltd Liverpool, United Kingdom**Service Advisor Vacancy - Kirkby, Liverpool - £22,500-£25,500.** · Mon - Fri, 1 in 3 Saturdays · As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. · Your duties will include: · Upselling of a ...
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Service Advisor
1 week ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW94- Job Type- Full time- Location- Liverpool Area, Merseyside, England- Salary- £30000-£35000 per annum**Job description**: · **Service Advisor - Liverpool Area** · Our client, the number one motor trade employer in the North West, is looking to recruit an ...
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Service Advisor
1 week ago
Matt Burton Liverpool, United KingdomMBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Liverpool. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. · The client is a family run business who started over 110 ...
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Service Advisor
4 days ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW43R5- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £30000-£39000 per annum**Job description**: · **Service Advisor - Liverpool** · We are looking for an experienced Service Advisor for a competitive role in the Liverpool area · So ...
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Service Advisor
1 week ago
Motorhub northwest ltd Liverpool, United Kingdom**Service Advisor Vacancy - Kirkby, Liverpool - £22,500-£25,500.** · Mon - Fri, 1 in 3 Saturdays · As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. · Your duties will include: · Upselling of a ...
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Service Advisor
4 days ago
Perfect Placement Automotive Recruitment Liverpool, United Kingdom**Service Advisor needed in Liverpool** · - Up to £26,000 with great bonus opportunity with a realistic OTE of £34,000 · - Monday - Friday 8:00 until 5:30 and Saturdays · **Some Leading Benefits on Offer**: · - Fantastic bonus opportunities. · - Company uniform · - Quality worksh ...
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Service Advisor
1 week ago
Octane Recruitment Liverpool, United Kingdom**Service Advisor Vacancy** · **Liverpool** · **Salary: 2 Basic plus Comms/Bonus £27k to £30k plus bnousHours of Work: Monday to Friday 8.30am-5.00pm No Weekends** · OC13381 · We are currently recruiting for a Service Advisor within a Main Car Dealership in the Liverpool area. Th ...
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Service Advisor
4 days ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW43R7- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £30000-£39000 per annum**Job description**: · **Service Advisor - Liverpool** · We are looking for an experienced Service Advisor for a competitive role in the Liverpool area · So ...
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Service Advisor
6 days ago
Stoneacre Liverpool, United Kingdom**About the role** · We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. · A fantastic opportunity to take the next step into your customer service development and become the best of the be ...
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Service Advisor
3 days ago
BT Liverpool, United KingdomService Advisor · **Job Req ID**:16471**Posting Date**:17-May-2023**Function**:EE Contact Centres**Location**:100 Old Hall Street, Liverpool, United Kingdom**Salary**:£21,408.00 ...
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Service Advisor
1 week ago
Profitlink Group Merseyside, United KingdomExperienced Service Advisor required for a busy motor franchise dealership in Merseyside. Must have previous experience in a similar role (within a franchised motor dealership) dealing with customer enquiries face to face and on the telephone and liaisingwith the Workshop. Good c ...
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Service Advisor
4 days ago
The Solution Automotive Recruitment Liverpool, United KingdomJob reference number- JW43R4- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £28000-£34600 per annum**Job description**: · **Service Advisor - Liverpool** · We are looking for an experienced Service Advisor for a competitive role in the Liverpool area · So ...
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Service Advisor
5 days ago
C&B Recruitment Liverpool, United Kingdom**Service Advisor** · **Basic £27,000** · **OTE £35,600+** · **Main Dealer - Liverpool** · C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool. · Previous experience working within ...
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Service Advisor
1 week ago
Profitlink Group Ltd. Liverpool, United KingdomExperienced Service Advisor required for a busy motor franchise dealership in Merseyside. Must have previous experience in a similar role (within a franchised motor dealership) dealing with customer enquiries face to face and on the telephone and liaising with the Workshop. Good ...
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Service Advisor
1 week ago
DVAC Ltd T/A Discount VW Audi Centre Wirral, United Kingdom- answering phone · - booking customers in for work · - obtaining authorisation for rectification work · - taking payments · - general office administration · Mechanical knowledge is preferred but not essential. · Monday - Friday No weekend work · **Job Types**: Full-time, Perman ...
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Service Advisor
1 week ago
Stoneacre Liverpool, United KingdomMechanical Technician · The Job: · - Remove & refit mechanical and electrical trims / panels / components on vehicles · - Ensure that stripping and rebuilding work of all vehicles is carried out in a professional and correct manner and that final quality checks are undertaken in ...
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Service Advisor
6 days ago
Inchcape Birkenhead, United Kingdom**Service Advisor - VW Wirral** · - £26, OTE up to circa £38k_ · - 45 Hours. 1 in 3 Saturday mornings._ · **Create experiences you can be proud of.** · Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for ou ...
Customer Service Advisor - Liverpool, United Kingdom - PayPoint plc
Description
Love2shop ( is a business bringing vitality to the world of reward and recognition, helping people to celebrate the moments that matter most – at home, in work, at play, or anywhere at all, really.
We do that by helping people to offer the gift of choice. With an incredible range of gift cards and vouchers, Love2shop lets lucky recipients open the door to hundreds of top high street brands and retailers – and go spending They can do that in-store or online.
Sometimes we work in the consumer market, and sometimes we are all about business-to-business and insight data tells us that over 60% of the UK population recognises the Love2shop brand.
This year, Love2shop has been officially recognised as one of the UK's Best Places to Work by Great Places to Work. This means that we join other incredible brands acknowledged as UK companies which create warm, welcoming cultures where employees are looked after and given good opportunities to thrive and succeed.
We've been around for more than 55 years so you could say we really know our onions But we're also forward-thinking and progressive having recently been acquired by UK-based company, PayPoint, so there are many exciting developments to look forward to.
And this is where you might feel your eyebrow twitching? Because we've got our recruitment radar tuned in for a new team member – someone to help us build our future vision for Love2shop.
We would love you – no pun intended – to be part of our Love2shop journey.
As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
If you love people and want to belong to a team that champions good, strong values, you'll thrive in Love2shop. So, what's holding you back? Send us your CV and covering letter today and leave the rest to us
Is this you?
The role of a Customer Services Advisor is demanding, varied and provides a good opportunity for the right candidate to join a committed, focused and hardworking team.
As part of the role you will be responsible for delivering an outstanding customer experience in every customer interaction ensuring customers' requirements are met and surpassed whilst ensuring compliance to all policies, processes and regulations.
As part of your role, you will:
Handle high volume inbound telephone calls from external customers
Action and respond to customer letters, emails, chats and social media queries using the most appropriate channel.
Provide help and assistance in resolving customer issues 'first time most of the time'.
Accurately maintain and manage accounts ensuring customer records are up to date with relevant outcomes and actions.
Take appropriate action where complaints are received and/or errors found and ensure these are promptly resolved and reconciled.
Collate feedback and be the voice of the customer supporting other areas of the business with user acceptance and customer experience testing.
Complete daily/weekly/monthly reports issued by your line manager.
You should apply if you:
You have great interpersonal and communication skills.
You have experience of working in a customer facing role and possess a passion for customer first.
You have a positive can-do attitude.
You can apply attention to detail.
You are competent in the use of Microsoft Office (Word, Excel, Outlook).
You are a great team player.
You are organised & methodical with the ability to work calmly under pressure.
You are a good at problem-solving skills.
You have good time-management skills with the ability to keep to task.
You take accountability for your actions treat people with respect.
You are able to collaborate with others within and outside of the department.
What can you expect?
As well as fabulous colleagues, amazing office space and engaging work, there are loads of additional benefits we offer right now:
25 days' holiday per year, plus bank holidays
Company sick pay from day 1
Company pension scheme
Staff Everyday Benefits card offering discounts with multiple retailers 10%
Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
Fabulous kitchen space which offers free tea and coffee
Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
Family friendly leave
Community volunteering policy which allows you 2 days per year to support the community with charitable events
Description
Description The role of a Customer Services Advisor is demanding, varied and provides a good opportunity for the right candidate to join a committed, focused and hardworking team.
Key Responsibilities
Key Responsibilities As part of your role, you will:
Handle high volume inbound telephone calls from external customers Action and respond to customer letters, emails, chats and social media queries using the most appropriate channel. Provide help and assistance in resolving customer issues 'first time most of the time'. Accurately maintain and manage accounts ensuring customer records are up to date with relevant outcomes and actions. Take appropriate action where complaints are received and/or errors found and ensure these are promptly resolved and reconciled. Collate feedback and be the voice of the customer supporting other areas of the business with user acceptance and customer experience testing. Complete daily/weekly/monthly reports issued by your line manager. #J-18808-Ljbffr