Jobs
>
Birmingham

    Support Officer - Birmingham, United Kingdom - PNC Financial Services Group, Inc.

    PNC Financial Services Group, Inc.
    PNC Financial Services Group, Inc. Birmingham, United Kingdom

    1 week ago

    Default job background
    Part time
    Description
    System Reliability and Support Specialist page is loaded Sr. System Reliability and Support Specialist
    Apply locations Two PNC Plaza (PA374) Birmingham - Brock (AL112) Dallas Innovation Center - Luna Rd (TX270) Strongsville Technology Center (OH537) time type Full time posted on Posted 2 Days Ago job requisition id R160862 Position Overview

    We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success.

    As a Senior Systems Reliability & Support within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX.

    Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
    Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.

    Performs maintenance, including installation of patches and upgrades with an understanding of the production environment and goal of continuous availability.

    Conducts root cause analysis and correction resulting in prevention.
    Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Reports out information to support stabilization.
    Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.

    Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

    Application Maintenance – Knowledge of and ability to define, implement changes to, and support a production application.

    IT Incident Management – Knowledge of and ability to investigate, troubleshoot, resolve and prevent the recurrence of incidents that interfere with the normal delivery of IT services.

    IT Service Management (ITSM) – Knowledge of and the ability to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT services.

    IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

    Packaged Application Integration – Knowledge of and the ability to implement packaged application software and integrate it with company applications, databases and technology platforms.

    Software Reliability Management – Knowledge of, and ability to develop and use, principles, methodologies and metrics that increase software product performance and reliability.

    System Development Life Cycle – Knowledge of project management techniques and the ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases.

    Technical Troubleshooting – Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems.

    Work Experience

    In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Bachelors Additional Job Description
    PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.

    Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; educational assistance and a robust wellness program with financial incentives.

    To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.


    Disability Accommodations Statement:

    If an accommodation is required to participate in the application process, please contact us via email at .

    Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

    Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance.

    All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    Senior Systems Reliability and Support Specialist

    locations 4 Locations time type Full time posted on Posted 9 Days Ago For more than 160 years, we have been committed to supporting our customers, communities, employees and shareholders.

    At PNC, we are proud of our longstanding history of building strong communities that create financial opportunities for individuals, families and businesses.

    PNC also offers customers – from individuals and small businesses, to corporations and government entities – a wide range of products and services.

    No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources necessary to help you meet your financial goals.

    #
  • Hire Recruiter

    Support Officer

    3 days ago

    Hire Recruiter Birmingham, United Kingdom

    **Support Officer | Immediate start available | Birmingham | Full Time | Monday to Friday - 9.30am to 5.30pm | Up to £20,020 a year** · Do you have an interest in working with vulnerable adults at risk of homelessness? · Are you seeking a new challenge or the next step in your ca ...

  • HancoxRead Recruitment

    Support Officer

    2 days ago

    HancoxRead Recruitment Birmingham, United Kingdom

    HancoxRead Recruitment have a vacancy for the position of Support Officer which offers Hybrid working options. · POST REQUIRES POLICE / DBS CLEARANCE: YES · Job Summary · - Deliver a responsive and customer focused temporary accommodation (TA) tenancy support service that enables ...

  • Bardwood

    Support Officer

    5 days ago

    Bardwood Birmingham, United Kingdom

    **About the role** · Title - Retail Security Officer · Pay Rate · Location - Birmingham · Shift Timings - 40hrs per week minimum, Various, Monday to Sunday · You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safet ...

  • Mitie

    Support Officer

    22 hours ago

    Mitie Birmingham, United Kingdom

    **Job Overview** · - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. · - Delivering results that meet and / or exceed the Key performan ...

  • Birmingham City Council

    Neighbourhood Support Officer

    5 days ago

    Birmingham City Council Birmingham, United Kingdom

    Neighbourhood Officer · Permanent · Grade 3 - £25,119 - £31,364 · Working 36.5 hours per week · This is an exciting opportunity to work for City Housing. For the role of a Neighbourhood Support Officer, we are seeking an enthusiastic person with good interpersonal skills and abil ...

  • Birmingham City Council

    Business Support Officer

    5 days ago

    Birmingham City Council Birmingham, United Kingdom

    **Business Support Officer** · **Grade 3 - £23,194 - £29,438** · **Permanent** · **Working 36.5 hours per week** · **Are you looking for a hybrid role where you can put your well-developed IT and communication skills to the test?** · Our service areas rely on their business suppo ...

  • Second City Housing Ltd

    Housing Support Officer

    3 days ago

    Second City Housing Ltd Birmingham, United Kingdom

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. · - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputat ...

  • Second City Housing Ltd

    Housing Support Officer

    1 week ago

    Second City Housing Ltd Birmingham, United Kingdom

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. · - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputat ...

  • Birmingham City Council

    Business Support Officer

    1 hour ago

    Birmingham City Council Birmingham, United Kingdom

    **Business Support Officer** · **Permanent** · **Working 36.5 hours per week** · Are you a highly motivated, flexible, and enthusiastic individual who has the ability to listen and the confidence to take on new challenges, multi-task and learn on the job? · If so, then we have an ...

  • Second City Housing Ltd

    Housing Support Officer

    1 week ago

    Second City Housing Ltd Birmingham, United Kingdom

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. · - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputat ...

  • Five Housing Group

    Housing Support Officer

    1 hour ago

    Five Housing Group Birmingham, United Kingdom

    **Immediate start available** · The role of Housing Support Worker is to provide ongoing support to individuals suffering from homelessness, mental health or those fleeing domestic abuse. · As a Housing Support Worker you will be working across multiple accommodations and attendi ...

  • General Dental Council

    Compliance Support Officer

    1 week ago

    General Dental Council Birmingham, United Kingdom

    We are seeking a dedicated Compliance Support Officer to join our team and play a pivotal role in ensuring the integrity and compliance of our Registration and Corporate directorate. This role presents a unique opportunity to enhance your skills and experience and make a meaningf ...

  • Hampton Property management

    Housing Support Officer

    1 hour ago

    Hampton Property management Birmingham, United Kingdom

    Job Title: Housing Support Officer · Location: Birmingham · , Permanent · We are seeking a highly motivated Housing Support Officer to join our team. As a Housing Support Officer, you will be responsible for providing support and advice to tenants and applicants, ensuring that th ...

  • TMPW (HP) for Birmingham City Council

    Business Support Officer

    1 week ago

    TMPW (HP) for Birmingham City Council Birmingham, United Kingdom

    **Business Support Officer** · **Permanent** · **Grade 3 - £23,194 - £29,438** · This is a fantastic opportunity to join Business Improvement and Support for City Operations · There are two posts available that are predominantly office based in our brand-new purpose-built depot. ...

  • Recruit123

    Supported Housing Officer

    1 hour ago

    Recruit123 Birmingham, United Kingdom

    This is a great opportunity to join an organisation that offers a fulfilling and rewarding career in Birmingham. This role would suit someone who wants to join a striving, successful housing /care association and has a desire to provide support to others who wish to go on and liv ...

  • Colbern Limited

    Business Support Officer

    1 hour ago

    Colbern Limited Birmingham, United Kingdom

    NCD · Business Support Officer · Birmingham · Contract · £11.18 per hour · Our client is looking for an experienced Business Support Officer. · This role is for the fostering service · The tasks required will include: · - Setting agendas and Minute taking · - Managing internal an ...

  • Birmingham City Council

    HR Support Officer

    1 week ago

    Birmingham City Council Birmingham, United Kingdom

    **HR Support Officer - Schools** · **12 Month Fixed Term Contract** · **Grade 3 - £25,119 - £31,364** · **Working 36.5 hours per week** · Closing date 10th December at 23.59 · Ref: BCC1765 · Proof of Right to work in the UK will be required for all applicants in accordance with U ...

  • Second City Housing Ltd

    Housing Support Officer

    5 days ago

    Second City Housing Ltd Birmingham, United Kingdom

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. · - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputat ...

  • Essential Employment

    Business Support Officer

    1 week ago

    Essential Employment Birmingham, United Kingdom

    **Business Support Officer needed in Birmingham Paying £11.18 per hr ref 916038** · This role will involve: · - Responsible for administration and routine management of a range of efficient administrative processes and procedures in order to support the operation of the service a ...

  • Fox Morris Group

    Family Support Officer

    1 week ago

    Fox Morris Group Birmingham, United Kingdom

    **Family Support Officer** · **Fox Morris Group** are currently looking for Family Support Officer · The Contract is **long-term** · **£15ph** · **I have attached a brief description of the role;** · **Your role will induce** · Family Support -Family support workers x2 This post ...