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    Customer Support CoordinatorCustomer Support Coordinator - Maresfield, East Sussex, United Kingdom - Gunnebo Entrance Control

    Gunnebo Entrance Control
    Gunnebo Entrance Control Maresfield, East Sussex, United Kingdom

    2 weeks ago

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    Description

    Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions.

    If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation this is the opportunity for you.

    To ensure the smooth day to day running of all global export orders by following all procedures implemented by the Customer Support department and by dealing promptly and accurately with all administrative aspects of each order.

    To support the overall contract sales function and operations linked to the contract development. Specifically, to process sales orders promptly and professionally, handle any related enquiries, and support the field-based contract team for the UK sales region
    Creation and expedition of all Project related literature including application for Payment, export documentation etc.

    Produce accurate detailed sales order reports as required for clients drawing on knowledge of the client's order history and data provided by the IT systems.

    Encourage professional development with all team members to ensure the team's goals are met.

    To undertake any other related tasks, responsibilities or assignments, as requested by the Customer Service Manager or Senior Management.

    Proven, demonstrable experience working in a busy customer-services role
    Excellent telephone Manner
    Language skills.

    We believe that building long-term relationships and integrity are keys to success. Performance driven by a forward-thinking attitude, passionate teamwork, and the strong will to continuously learn.

    From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international and diverse and pro-active working environment.

    The Gunnebo Group is a global leader in security offering innovative products and services to protect and control the flow of people, and to safely secure valuables.

    Through our businesses Gunnebo Entrance Control and Gunnebo Safe Storage we offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking.

    We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets.

    Gunnebo Entrance Control specializes in access control solutions enabling customers increased efficiency, safety and end-user experience.

    Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport.

    We shape the future of people flow management.


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