-
Casework Management Lead
1 week ago
UK Health Security Agency London, United KingdomCasework Management Lead · Salary £ £62286 · Location UK with Hybrid working · Permanent Contract · **Location** · Location · The UK Health Security Agency (UKHSA) offers hybrid working this means that whilst the role will be based in one of our offices, there will be opportuniti ...
-
Casework Administrator
1 week ago
HM Prison & Probation Service London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £26,762 - £28,178**Job grade**: · - Administrative Officer- HMPPS Band 3**Contract type**: · - Permanent**Type of role**: · - Administration / Corporate Support**Working pattern**: · - Flexible working, Full-time, Job share, ...
-
Benefits and Housing Needs Officer
3 days ago
Colbern Limited London, United Kingdom· Benefits and Housing Needs Officer · Hackney · Contract · £20.06 per hour · Our client is looking for an experienced Benefits and Housing Needs Officer · 1) To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enqu ...
-
Employee Relations Casework Advisor
3 days ago
Reed Talent Solutions London, United Kingdom**About the job** · This role is responsible for providing consistent and robust advice and support to managers on sensitive people management issues and policies. They will enable decisions to be taken which are consistent with the GLA's objectives and legal obligations. · They ...
-
Senior Caseworker
1 day ago
Page Personnel Public Sector & Not for profit London, United KingdomThis is a 12 month FTC, Senior Caseworker role, offering £39,987 salary with an excellent benefits package. The role is offering a flexible working pattern after an initial six weeks' service fully on-site, with offices based in East London. The role hasa start date of April with ...
-
Caseworker
23 hours ago
Page Personnel Public Sector & Not for profit London, United KingdomThis is a 12 month FTC, Caseworker role, offering £32,276 salary with an excellent benefits package. The role is offering a flexible working pattern after an initial six weeks' service fully on-site, with offices based in East London. The role has a startdate of April with flexib ...
-
Case Officer
23 hours ago
GIOS Tech London, United KingdomWe are hiring for **Caseworker (Immigration / Vetting / Civil service / Policy)** · **Location : London** · - Leads the team on dismissal litigation related issue and collaborates with other relevant department/ teams on this topic. · - Liaises with representatives from other gov ...
-
Senior Caseworker
1 week ago
Page Personnel - UK London, United KingdomA great opportunity to work for a Public Sector organisation. · - A great selection of benefits. · **About Our Client**: · An organisation set up by law to investigate complaints or disputes. Investigate or make decisions when someone has been unable to resolve a complaint, deliv ...
-
Caseworker - Permanent - Pensions
1 week ago
Page Personnel - UK London, United KingdomA great opportunity to work for a Public Sector organisation. · - A great selection of benefits. · **About Our Client**: · An organisation set up by law to investigate complaints or disputes. Investigate or make decisions when someone has been unable to resolve a complaint, deliv ...
-
HR Business Partner
1 week ago
Reed Human Resources London, United KingdomReed HR are working with a Public Sector Organisation based in Central London to recruit a HR Business Partner on a full-time, Permanent basis. Salary circa £45,000 - £48,000 per annum. This job will operate on the hybrid working model with days worked bothfrom the office and at ...
-
Customer Relations Officer
5 days ago
Akton Recruitment London, United Kingdom**Customer Relations Officer** · **Southwark** · **£22/hr** · **Start date: ASAP** · AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Relations Officer in the Southwark area. · **PURPOSE OF THE JOB** · To provide high quality, effe ...
-
Immigration Solicitor/caseworker
1 week ago
KLEIN HAMILTON EXECUTIVE SEARCH LTD London, United KingdomSolicitor, Immigration Senior Caseworker, Immigration Solicitor, Asylum Case, Permanent, London · **Immigration Solicitor/ Caseworker** · A London based firm is looking for an Accredited Immigration Solicitor or Caseworker to carry out work primarily under their Legal Aid Agency ...
-
Specialist Resettlement Coordinator
3 days ago
Akton Recruitment London, United Kingdom**Specialist Resettlement coordinator** · **Enfield** · Specialist Housing Officer required to undertake statutory homeless assessments for service users discharged from hospitals without accommodation. · The Specialist Resettlement Housing Coordinator will provide specialist cas ...
-
HR Casework
1 week ago
Ministry of Justice London, United KingdomSalary · - The national salary range is £32,827 - £35,678, London salary range is £37,174 - £40,403. Your salary will be dependent on your base location · Number of jobs available · - 3 · Detail of reserve list · - 12 Months · Region · - National · City/Town · - National · Buildi ...
-
Tribunal Caseworker/legal Officer
1 week ago
Ministry of Justice London, United Kingdom**Tribunal Caseworker/Legal Officer (First-tier Tribunal (Immigration and Asylum Chamber ** · **£35,405 - £39,000** · **London**: · **Position**: Legal Officer/Tribunal Caseworker · **Directorate**: Tribunals · **Location**: The role will be based within a Courts & Tribunals Serv ...
-
Benefits & Housing Needs Officer
1 day ago
Triumph Consultants Ltd London, United Kingdom**What's involved with this role**: · **Interim Benefits & Housing Needs Officer** · **Reference no: Hackney RQ883220** · **Pay rate £20.06 per hour PAYE** · - To formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enqu ...
-
Complex Casework Specialist
3 days ago
Reed Talent Solutions London, United Kingdom**About the job** · This role is accountable for providing values driven support to our managers on complex individual employee relations issues by acting as a key partner in driving solutions that contribute to delivering business performance and a positive work environmentfor o ...
-
Mayor's Caseworker
1 day ago
tower Hamlets London, United KingdomBack · **Mayor's Caseworker - Residents only**: · Are you looking for an exciting and challenging opportunity to work for the Mayor's Office/Democratic Services? · If you are looking for an exciting and challenging opportunity to utilise your strong administration, customer servi ...
-
Head of HR
5 days ago
Reed Human Resources London, United KingdomReed HR are working with a Higher Education Institute based in Central London to recruit a Head of HR on a full-time, Permanent basis. Salary circa £65,000 - £70,000 per annum. This job operates on the hybrid working model with some days worked in the officeand the rest from home ...
-
HR Adviser
3 days ago
Adecco UK London, United KingdomAdecco are proud to be working in partnership with a government department to recruit a HR Adviser initially on a 2-year contract. · This is a key role to deliver a high-quality customer focused HR Operations service to both internal and external stakeholders and provide addition ...
Regional Casework Manager - London, United Kingdom - SSAFA
Description
Job Description
About the role
A fantastic opportunity has arisen for a Regional Casework Manager to join the South West of England Region at SSAFA, the Armed Forces charity.
You will be part of the regional office team, co-managing a group of Regional Casework Coordinators which will provide specialist administrative and single point of contact support to SSAFA branch based volunteers, to ensure a consistent, timely and quality service is provided to SSAFA beneficiaries. The role will require you to develop and maintain collaborative working relationships with volunteer branch based casework managers. At times, the role will require support to the casework administrators with call handling, signposting and the triage of initial enquiries from clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the new regional office, working in a close team and line managed by the Regional Operations Manager.
The post is home-based, but you may have to travel occasionally around the South West of England Region which includes the counties of Bristol, Devon, Dorset, Gloucestershire, Wiltshire, Cornwall and Somerset.
About the team
The regional office is a "virtual" office and supports the eight SSAFA branches in the South West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include 7 Regional Casework Coordinators and a Regional Operations Manager. All team members are home based, residing in the region.
About you
To be successful in this role you will have a good standard of education, experience of managing employees, together with managing and reporting on service delivery. You will have a track record of building and maintaining relationships with stakeholders, together with achieving results through negotiation and influence. Previous experience of working with volunteers would be an asset. You will have used Microsoft Office to a high standard and be capable of quickly learning a computerised case management system. The successful candidate will have experience of planning and managing their own workload, with minimal supervision.
It would be advantageous to have an understanding of the way of life for today's Armed Forces, veterans and their families. An understanding of the voluntary sector, and preferably the military charity sector landscape across the South West of England would be valuable. Commitment to SSAFA's values including equality, diversity and inclusion is vital.