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Customer Advisor Training - Winchester, Hampshire, United Kingdom - Libresoft
1 day ago
Description
Customer Service AdvisorPermanent Full-time
Shift and Schedule:
Monday to Friday
Additional leave
Company events
Company pension
On-site parking
Casual dress
Libresoft Ltd is a family-run software company based in Winchester, Hampshire. We largely work in the education sector providing beautiful tools for schools, helping staff and students to achieve more.
With growing demand for our software we have a vacancy within our customer success team.
Enquiries can range from a new customer asking about pricing to an existing customer trying to pay an invoice or running into trouble with their software.
There will be further opportunities to develop as experience with our software and processes grows.Answering existing customer phone calls and emails.
Answering phone calls and email queries from new leads.
Virtual demonstrations of software to new leads.
Follow up and support after on-boarding.
This role is ideally suited to someone who is driven to provide high levels of customer service.
For those with the drive to join our community, we shall supply the tools and progression routes to help you succeed.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Criminal Records Bureau to check for any previous criminal convictions.
There is no specific end date for applications and the closing date remains flexible subject to us finding the right candidates.
No agencies or job boards please.#
