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    Specialty General Manager - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts

    Nottingham University Hospitals NHS Trusts
    Nottingham University Hospitals NHS Trusts Nottingham, United Kingdom

    1 week ago

    Default job background
    Secondment
    Description

    Job summary

    Working with a vision to transform Outpatients Services the post holder will work in the Outpatients Directorate alongside the Speciality General Managers in conjunction with all the Divisions to achieve the best patient care.

    Specifically, the post holder will be responsible for providing operational management utilising the digital products that we have available.

    Outpatient clinic efficiency and improved productivity is key to the Trust delivering on patient access and financial targets, delivering best practice in outpatient booking.

    You will have experience in both assisting and delivering elements of projects. You will possess the ability to work under pressure, with excellent planning, time management and organisational skills.

    The successful candidate will be able to organise and prioritise their own workload against constantly changing demands to meet agreed training targets and deadlines, working flexibly as required across all NUH campuses.

    Main duties of the job

    Develop and operate effective reporting arrangements to accurately record and monitor performance against local and national targets. Develop, lead and implement action plans Trust wide to ensure achievement of all digital patient facing systems.

    Work with teams to ensure that optimum quality of care is in line with national healthcare standards and implement programmes of change to improve clinical care.

    Promote a culture where governance and risk management are seen to be everyone's responsibility

    Support the Service(s) in presenting itself accurately and positively to other services, stakeholders, patients and the public.

    Promote a culture where staff feel empowered and accountable for service improvement at local level

    About us

    The Outpatient Directorate is within Ambulatory Care Division, the Directorate supports Administration functions for specialities across the Trust.

    The administration team consists of a variety of administration roles, providing a high quality administration service to both patient and clinical teams.

    We have a management team that is supportive, innovative and proactive in ensuring we provide a high quality service.

    We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.

    Working closely with the Outpatients Management team , you will have excellent communication skills with proven experience of being able to manage multiple demands from different areas. You will have the ability to deal with sensitive situations and conflict in a diplomatic and tactful manner to ensure all stakeholders needs are met.

    Job description

    Job responsibilities

    Provide strong visible leadershipLead on the operational implementation of new systemsCapacity Management and PlanningSupport the development of challenging strategiesSupport the negotiation of Service Level AgreementsWork closely with other Services in the Trust to ensure delivery plans are compatible and to maximise opportunities for more efficient ways of workingSupport Clinicians and other Healthcare Professionals to deliver service re-design and improvementProvide effective project managementDevelop and operate effective reporting arrangements within the Department management teams to accurately record and monitor performance against local and national targets

    Person Specification

    Qualifications and Training

    Essential

  • First degree or 3 years of equivalent experience
  • Evidence of other specialist management training to diploma level

    • Experience

    Essential

  • Experience within healthcare sector at a managerial level

    • Desirable

  • Performance management, Business planning, People management, Complex change management and project management
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