- Dealing directly with customers who are high risk and have a propensity for non-payment, using strong listening and negotiation skills, balancing a robust approach with the need to recover some or all of the outstanding balance
- Identifying incorrect charges on accounts through detailed auditing
- Liaise with other departments to ensure that issues are resolved quickly & correctly, to assist customer in payment.
- Provide cover for team representatives on all active Gas & Power ledgers when absence occurs.
- Contributory Pension
- Life Assurance
- Share Incentive Plan
- Capital Increase Share Scheme
- Gym membership - Fully subsidized Corporate gym membership
- Private Healthcare
- Private DentalCare
- Flexitime
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Debt Recovery Agent - Redhill, United Kingdom - Total Energies
Description
We are currently recruiting for a position working within our Credit Control team The successful candidate will have experience in a fast paced credit control environment, and have an exceptional attention to detail. Furthermore you will be a team player who can communicate effectively with clients and colleagues with logical problem solving abilities.
The team are responsible for collection & management of debt on the SME Account ledgers and Individually responsible for a defined portfolio of accounts, split by customer type & sector.
Role Details:
Salary: Up to £31,017
Bonus: Up to 10%
Location: Redhill - RH1 1RX
Contract: Permanent
The ideal candidate must possess excellent communication, strong relationship management, to both external & internal customers.
Activities
Accountabilities
Part of team responsible for ensuring that TotalEnergies collects its customer debts in a timely and efficient manner. To secure payment of monies owed to TotalEnergies Gas and Power by industrial and commercial customers that fall beyond contractual payment terms.
Qualifications / experience required
The successful candidate will have experience in a fast paced credit control environment, and have an exceptional attention to detail. Furthermore you will be a team player who can communicate effectively with clients and colleagues with logical problem solving abilities.
We have wide range of benefits and opportunities for career development including:
Diversity and Inclusion
One of our values is respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.
This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer
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